Archives

Urology

• Very friendly gal at check in. Friendly people everywhere.
• Extremely professional.
• You services really helped me! Enjoyed visiting with Christina when having therapy. Makes time fly while being here.

PT/OT/Speech

• Staff very knowledgeable, professional and efficient and seemed genuinely caring about patients progress.
• The whole staff was amazing.
• My husband received top notch care! I liked that everyone was also very helpful with helping me know what to do to help him!
• Your PT and OT personnel are very good and very thorough. I feel I am making good progress.
• I am very pleased with this department of the hospital. Joyce and Jody in PT and OT; Holly Kraus are very proficient at their jobs. They are very courteous and interested in their patients care.

ICU

• Treated well. Things are going smoothly. Gave great care – very helpful in answering questions or finding information out. Friendly.
  I get excellent care.

Radiation Oncology

• It is very nice to come in and be greeted by your first name by Stephanie and Brenda. Melissa, Andrea and Haley all have welcoming smiles, as do Stephanie and Brenda and they always ask how I’m doing and when I’ve come back from my weekend home they always ask how my weekend was. Susie and Danielle are also caring and have smiles for the patients. Emilie is a very caring social worker and visits with family and patients. Dr. Harrison is a wonderful doctor and I’m glad that I got him for my radiation oncologist. He’s very caring and ensures that he does the very best for his patients.
• The care I received was excellent. All the doctors and nurses were concerned about how I felt. I appreciated appointments that were never rushed, phone calls returned quickly and questions answered thoroughly. The kind words and reassuring touch was always calming and a comfort. Thank you for all you’ve done for me.

Medical Oncology

• Thank you for always getting us in to see my mother. The staff has always been very considerate. We are very fortunate to have great doctors (Dr. Rodriguez) and others in our surrounding towns.

Acute Care Unit

• Sarah from the Breast Care Center was fantastic. She came to see me in my room after surgery and it meant a lot to me! The entire staff was fantastic. I could not have asked for better care! I appreciate how everyone tried to keep me calm during all this. A BIG thank you to all!
• I was in the hospital 7 days and met a group of the most wonderful people. They are caring and helped me with all my needs.
• Thank you for taking such good care of me! Laughing and having a good time always makes everything better when you are sick!! Such good nurses and doctors you all are! I’m gonna miss you all! You all are the very BEST!! Love you all!!
• All of the nurses and Dr. Sandoval were all incredible, especially Amanda Rudman and Brianna Casey.
• Patient care was fantastic – very prompt and professional. Very caring and knowledgeable. Christy, RN, Superb. Thank you for making the experience so much more tolerable!
• I was into the hospital unexpectedly. Thought I was going in for a procedure. Ended up staying here for 6 days. The staff was so wonderful and always there to help me out any way needed, Dr. Biring was wonderful. And the entire staff made my stay much more tolerable. Thanks so much to all of you.
• The service has been excellent from beginning to end. I would especially like to single out Cory in the Emergency Room. Apparently he saved my life. Whether it is his job or not, I appreciate everything he and all of you have done.
• You need to hang on to these workers. They were wonderful. My questions were all answered!! The helpers were very friendly and attentive. I have not been to a great hospital like this. Your food was great! I ate too much because it was so good. Cleaning was very often and very pleasant. My staff was wonderful. Thank you. Thank you.
• I was admitted with an acute bowel issue. It was quickly diagnosed. Everyone caring for me did a wonderful job. I wouldn’t mind returning just to visit.

Women’s Center – OB

• The staff was great; from the nurses, doctors, front desk staff and everyone in between. Everyone was helpful, knowledgeable about their area and very friendly! Thanks for great service!
• Thank you to everyone here at Hays Medical for the support and education and care we received. My baby and I are glad that we are cared for beyond measure. Please keep up the outstanding care towards your patients. A smile and the love and support received truly go a long way! Thanks again.
• Everything was great. Everyone was nice and very informative about helping me know what was going on with my girlfriend’s surgery.
• We had wonderful care. The nurses and doctors were very understanding of our situation.
  Dr. Sloan and her nurse Molly were excellent while I was delivering. My stay was great. All of the nurses were great. They respect if you are trying to sleep and they are on top of everything and always there for whatever reason needed.
• Thanks so much for service.
• I was so impressed by how caring the staff was. Every single nurse/staff was so warming and helpful during the day and throughout the night. Dana your traveling RN was so kind. Also my night nurse Jackie was the sweetest! I had an overall GREAT experience! Thank you all so much!
• All of the staff from Dr. Fort and Dr. Heston, surgical staff to the nursing staff were all absolutely amazing!! Nursing staff was very helpful and attentive! They took the time to explain things so both my wife and I could understand. The care my wife and daughter received was beyond amazing! The staff went above and beyond! Thank you to everyone for the outstanding care that you gave to my wife and daughter!
• The nursing staff, OR staff and doctors at HaysMed are amazing. I’ve had such a wonderful experience here during my stay. The nursing staff went above and beyond with answering all of my questions and helping me get the hang of breastfeeding. You all Rock!
• Everything is perfect.
• Everyone was very supportive and helpful in making me feel comfortable for the birth and helping me with breast feeding/everything else I needed. Great nurses and staff. They make you feel very comfortable and at home.

Sleep Center

• Russell was very caring and supportive throughout the whole test.
• Very friendly staff! Thanks so much.
• Russell and Jeremy did a great job. Explained everything as we went through the night.
• Jeremy, Russell, great job. Thank you.
• The staff that were on during my lab study, Mr. Jeremy and Mr. Russell did a wonderful job in helping me with setting up everything which made my night go very smoothly and comfortably. Thank you guys!
• Patient care was very satisfactory. Thank you.Russell and Jeremy were great. Very attentive and great to talk to.
• Jeremy and Russell were great as always. They make this as pleasant an experience as possible.
• Jeremy – he answered all of my questions without hesitation. His care and response were exceptional. I don’t think I could have anyone better taking care of me.
• Russell and Jeremy were very cordial and helpful during my time in the sleep lab. It was obvious that I had their attention during the night. They explained to me what was going on and kept me well informed of the progress of my sleep study. I really appreciate their courtesy and professionalism.
• I had two very good staff members last night. The morning staff I like and he was helpful.
• I received excellent care during my sleep study. The staff was friendly and very professional. They were very knowledgeable in their field.
• The care I received was exceptional. Russell did a very good job – caring – kind and explaining things as he went along. I was very pleased with Russell and Jeremy. TO them I say Thank You.
• Jeremy and Russell were very professional and I would recommend them to anyone who needs a sleep study done.
• Russell and Jeremy were kind and professional. They explained what they were doing as they were doing it and explained what the procedure entailed.
• It was great. I feel more awake this morning then I have in a long time. The guys are great too.

Progressive Care Unit

• I just wanted you to know how appreciative I am for everyone that helped with my husband’s care. Everyone that he was in contact with was the best. We have been very impressed. I am so grateful. We appreciate all you have done for me. Everyone has been the best. Thank you very much.
• I was in the PCU on two occasions. I had excellent, very professional nurses and aides. My nurse Susan Wilson was exceptional. She was caring, understanding and a true professional. Always available and hard working. I have been in HaysMed two times in 2017 and recently. The nurses all of them were great. So was the food service – meals were great. I wish I had more room to write.

Mammography

• Great.

Nuclear Medicine

• Phyllis was very kind and easy to talk to and extremely informative.

Ambulatory Care Center

• I love the staff. Very helpful and super friendly.

Bone, Joint and Spine Center

• I am sorry I do not know the names of the individuals that took care of me. But I do want to say I had wonderful, professional, comforting care from all I was in contact with. The entire staff responsible for my care were very courteous and polite and made my stay there a very good experience considering the reason I was there.

Environmental Services

• I wanted to give Corrine Kudos! I am EVS Director at another hospital and I have been watching everyone. She was textbook! From her cheery greeting to her step by step disinfection! Everyone has been great but she was top notch! Thank you!

Cath Lab

• I had a heart cath today and everyone was so polite and nice to me. All the help you could ever need and ask for. I trust everyone here and am very satisfied with everything they do for me. I could not ask for anything better. This is the same as my open heart in 2012. Very good. Thank you all

Women’s Center – OB

• My nurses, doctor, phlebotomist all were superb with my care. I appreciate them all. Thank you very much.
• I had a wonderful experience at HaysMed. Dr. Sloan and nurses Kathy and Sarah gave me great care during my pregnancy. I then had a wonderful birthing experience with Dr. Sloan and Jessie as well as the other assistants during delivery. My night nurse Jennifer gave me wonderful, helpful care as well! Thank you for your expert care! I’m so grateful! Dyane was a blessing to me the day after and Carolyn was so sweet and helpful.
• Our nurse Jennifer was the best type of person. Went above and beyond. Everyone is so helpful and ready to be there.
• We came in for scheduled C-section . We have received exceptional care from every aspect. From check in/procedure/post procedure/follow-up/observation/discharge. Nursing staff (all of them) polite, effective and on top of all issues. Positive attitudes and very good representation of your institution. They all need recognition for a job well done. PS… Thank goodness for lactation.
• Staff was so friendly and really helped me the best they could.
• I had Lisa as my nurse my first night after my C-section. My baby had to be transferred and she was just wonderful. She was very personable, compassionate and made sure I was comfortable the whole time.
• Doctors and nurses all friendly, helpful, took time to explain treatments and things well.

PT/OT/Speech – Inpatient

• I especially liked the PT/OT people. Each person was kind and had my best interest in mind. I know I was one of the several receiving treatments but each time the treatment was first class! Thanks to each and every one who helped me with recovery. It was my best experience at any hospital in my life that I can recall.
• After having a hip replacement I was dreading PT/OT but Joyce, Mary, Aron and Alisha were phenomenal at putting my worries at ease and taking care of me. Thanks for all you do.
• Joyce does an excellent job. Her knowledge and encouragement have helped me tremendously. Both PT and OT were very skillful in direction.
• This has been such a great hospital!! Great staff – the nurses are fantastic!!! And the CNAs – thank you so much for the great care! You guys are amazing!

Medical Oncology

• Exceptional care and concern of all personnel concerning all of my visits to HaysMed. Dr. Accurso, an excellent representative of HaysMed oncology. Any and all questions and concerns answered with professional and patient concern answers.
• Dr. Accurso was very good, pleasant. A pleasure to know. Answered my questions accurately and thoroughly.
• Very nice and helpful.
• I enjoyed meeting Dr. Accurso. He was kind and sensitive. When I asked about a test taken last year, he looked up the information and discussed the finds with me. He’s a great addition to Dreiling/Schmidt. I also want to say that I appreciate the staff at the Breast Care Clinic. They are very sensitive to what the patient may be going through. I’ll always come to them, when it’s time for my annual mammogram.

Radiation Oncology

• All of the associates in the Radiation Oncology Dept are excellent assets to HaysMed. Their care and compassion for patients is outstanding. Melissa, Andrea, Hayley and Suzie should be recognized for their care and compassion.
• The staff in radiation oncology are some of the most friendly and accommodating I have had the opportunity to work with. Just an excellent staff that work in radiation oncology. Thank all of you.
• I have been very pleased with the caring and concern they all have been giving me. They are very helpful in getting me in and out of our vehicle. Medically they are doing very well at figuring out what I need and seeing to it that it is done promptly. Thanks to a wonderful staff: Melissa, Haley, Andrea, Suzie and Dr. Harrison – Thanks.
• I am very happy with the services I am receiving at your facility. Everyone that I have come in contact with cares deeply about me and it makes me very comfortable. I would recommend your facility to anyone who may need your services. Thanks again and keep up the good work you provide.
• Over my lifetime I have spent a lot of time in various hospitals for a number of reasons. My latest and best experience with knowledgeable caring medical staff has been and continues to be at HaysMed as an outpatient in Radiation Oncology. Dr. Lyle Harrison and his team of outstanding nurses consisting of Andrea, Melissa, Hayle and Suzie have been the best team I have found. They have been great at keeping me calm and informed about my treatment. Many thanks for staffing your facility with this caliber of medical professionals.

Wound Healing and Hyperbaric Center

• Very caring staff
• The staff is very caring and takes the time to answer all my questions. Thank you for your help.
• Pleased with wound care supplied to me, very kind and friendly at keeping me well. I am not the easiest patient but they knew how to handle situations and I am grateful for their service.
• Everybody was real nice and professional!
• We absolutely enjoy working with Jeff in wound care. He has worked with my husband since 2015. He is top notch in our books!! All the staff in Wound Care is easy to work with and they do wonderful work with true care. The wound care facility deserves recognition!

ICU

• Just wanted to thank everyone who helped me in ICU. I’m not familiar with everyone’s name but the two I encountered the most were second shift RN named Ben. And also first shift RN Tina. I believe these two RNs and the doctors at HaysMed went above and beyond to help me as much as possible.

CPCU

• We (my family and I) really liked Ky and Tammy. They both went above and beyond to make me feel as comfortable as they could. They answered all my questions the best they could and they made me feel like I was more than just another patient. They spent time to explain things and I never felt like they were in too big of a hurry to listen and talk – and as a patient it feels good to know they care enough to take the time. Thanks ladies – you rock.
• While in CPCU we met a variety of people of which all were professional, kind and caring. Their patience with my wife and I, their care was amazing. My large family and visitors were tolerated without wavering from their care for me and their other assignments. RN at CPPU Gabriella Garcia was a comet in a sea of stars. Perfect under pressure and heavy fire.

Southwind Surgical

• Doctors and staff absolutely wonderful. The best!!!

Western Kansas Urology Associates

• Heather is very professional and courteous. Very nice to work with and communicates well. Dr. Lopez is excellent as well, very professional and does a great job.
• Staff and Dr. Lopez all very nice! Glad to be back here.
• Everyone was extremely pleasant and efficient. I was very happy with my appointment.
• Dr. Werth’s nurse was kind, courteous and professional.
• All questions answered well. And procedures were done with a low pain level by Doctor Samavedi. His nurse was very professional.

Ambulatory Care Center

• Sam was great!
• I, myself, was treated excellent and my husband was treated very well. Staff has been very understanding, very friendly, made sure that I was warm enough. Shanna has been awesome – very sweet and helpful. Staff has helped me when I’ve needed it especially after surgery.

Bone, Joint and Spine Center

• I was completely satisfied with all my treatments and with all the people involved. Everyone I was in contact with was helpful and kind. The facilities were clean and kept up even during some very bad weather that coincided with my stay. Thanks to everyone!
• My RN Molli was amazing. She was caring, empathetic and sensitive. Great at explaining things that were going to happen and always answering my questions, before I could even ask. She is a blessing.

Acute Care Unit

• Molly and Tiffany were awesome. I’d give them 5 stars – they answered their bells, and took time to explain what was happening and why.
• My first surgical experience was pleasant. I don’t recall the ladies from pre-op that assisted me however these ladies (post surgery) did wonderful: Omelia, Leah, Christina, Amanda R., Amanda B. I would like to thank everyone I dealt with leading up to the surgery for being so kind and helpful. Definitely coming back for future procedures.
• You were all great! Couldn’t have asked for better help when I needed you.
• All the staff were excellent, very professional and explained things very well. Answered all questions to the best of their knowledge.
• The entire staff made my stay comfortable. They were so helpful from setting the heat up a couple degrees to setting up an extra bed so my spouse could spend the night and setting up the shower with soap and shampoo. The hospitalist NP was wonderful – explaining everything so it was understandble and also her determination in finding the source of infection. You all did a super job! Great coffee too! Everyone was also happy – it made my stay very pleasant.

Acute Care

I had a very good experience from the time I came into the emergency room till the time I got released. The ladies and staff took very good care of me during my stay. Thank you HaysMed.

Staff was extremely caring and very accommodating and professional. Quiet, comfortable and state of the art hospital. So blessed to have this facility in our community.

I am very satisfied with the care I got while in the hospital. The staff was very caring and helpful. Good Job. Thanks.

Amazing care was given by ER staff. Dr. Gray and Lindsey treated me wonderfully. I appreciate everything so much.

The care I received at HaysMed was superb. The entire staff treated us in a professional and kindly manner. I would recommend your medical center to anyone that needs care. Keep up the good work.

All help was very good and considerate of the patient.

The service was great. I want to thank all the doctors and nurses for taking their time to take good care while I was there.

The nurses are good as gold. Polite and caring.

Women’s Center – OB

Susan from labor and delivery is an amazing nurse! We could not have made it through the day without her!

The nurses I had – Molly, Lisa, Emily – are the best so far. The nurses my son had – Doris and Lisa – are also good.

Everybody was very nice. Nurses were very friendly in recovery. Thank you all. Dr. was also very nice. Thanks to the nurses for being patient with me. Abby was a great nurse – thanks for all your help.

Everything has been great. Extra helpful. Calm and soothing during delivery and post-delivery.

All of my nurses have been amazing. Everyone has been so helpful and caring. I couldn’t ask for better service. I had two over the top amazing nurses. Patti and Lisa!

Dr. Jennifer Sloan was an exceptional doctor during delivery and after care. Molly, our overnight nurse, was very good! She provided excellent care and was very good at explaining what she was doing and why for the baby. We really appreciated her care.

I would like to thank all of the nurses for the exceptional care that I got on Thursday and Friday night. Karissa Nelson, Patti Lane, Sheylynn Eickhoff, Molly Willhoft. Especially Dr. Jenna Sloan for all of the amazing care that she gave me and my baby. I was very impressed with the care of everyone that took care of me. And Dr. Claude, Dr. Powell and Dr. Hesston for the care of my daughter with her stay in the NICU.

Dana the RN was fantastic! Very pleasant, kind, caring and all around amazing. She was very encouraging and attentive.

My doctor and nurses were great. Dr. Sloan and Nurse Susan were wonderful. Kept us smiling and were there when we needed her. All other staff were very nice and made us feel very welcome.

My delivery nurse was great and very supportive. My choice to not get an epidural was respected and not questioned. Dr. Sloan was very calm and helpful. Everyone in with delivery was good with letting my baby and I experience skin to skin and bonding immediately after delivery. Dr. Powell was great with my baby. The post-partum nurses I had were very good with us. The food was good too.

CPCU

Care was excellent. Nurses very professional. Thanks for your service.

Your hospital has such absolutely wonderful and awesome nurse and staff and doctors. All of them were so patient and kind in taking time to explain tests and procedures that I had done. I want to thank all of them so very much for taking such wonderful care of me in getting me better!

Very grateful for all the staff. I was treated very well by everyone. If it wasn’t for them I would not be here. Truly grateful. To the nurse Fernando Gutzman, would like to thank personall6y for all he did and how he treated me. Again, thank you.

Great care and caring. No concerns.

Sleep Center

Jeremy and Russell were fantastic! Very patient and informative. Made me feel at ease. They were fast when needed, didn’t make me feel bad or ashamed. Very real and funny guys. Thank you guys.

Jeremy and Russell told me just what they were going to do and explained thoroughly what they wanted me to do. I did follow their instructions and they in turn did exactly what they were to do.

Staff was friendly and helpful.

Thank you for the great care Russell and Jeremy. It was a fantastic experience. I appreciate the professionalism they showed.

Staff was pleasant. Overall experience good.

Very well satisfied.

Jeremy and Russell were great and very kind. This was my first sleep study and they made me feel at ease. Thank you guys!

The guys did a great job! They work well together.

Super, super staff. These gentlemen were so very kind. They explained what they were doing at all times and that made me comfortable. Nice job!

Jeremy was my tech last night and he did an awesome job! Was very personable, quick to get all those wires hooked up and very knowledgeable to be able to explain things to me. Didn’t think I’d be able to use the mask there and Jeremy was very reassuring and positive.

Jeremy and Russell made the visit worry free and they’re easy going. Helped me relax and be much more comfortable. I had Jeremy for a previous test also and they just don’t come any better.

Jeremey handled most of my care – please reward him for the exceptional care given to me. His associate came in a time or two and was very caring also.

Russell and Jeremy were good.

Staff was great.

Jeremy and Russell were very professional and efficient in doing their jobs while I was at the Sleep Center. They were both very polite and helpful during the sleep study.

Mammography

Great explanation. Very helpful and reassuring. Great personality-smile-made me feel at ease. Thanks.

Always a good experience at the Breast Care Center even for uncomfortable procedures. Lauren was very respectful and courteous. Michelle and Landry were warm and inviting. I wouldn’t feel comfortable going anywhere else.

Radiation Oncology

The staff is the best, from the front office to all the ladies in the treatment area. If every office had the people this office does more people would go the the doctor. These ladies made all the difference to me all through the treatment. They all need a raise; they are the best staff I have ever had at any place that I have been to. Dr. Harrison is friendly and knows what he is talking about and not afraid to listen to you and tell you what is what.

The radiation oncology department at HaysMed is wonderful. Dr. Harrison is so calming and makes sure you understand what radiation is and how they are going to help you go through the program. Dr. Harrison’s nurse Susie is also calming and always willing to answer questions and help you. The three radiation technicians, Haley, Andrea and Melissa are very kind, friendly and efficient. Everything is always ready for you so you spend as little time as possible in treatment. They are also very helpful . Andreas even helped me to my car on an icy day. Because of the departments expertise, radiation was not as bad as I had anticipated.

Susie, Andrea, Melissa, Haley, Dr. Harrison and Dr. Rodriguez are such an amazing team. They have made my cancer diagnosis much more bearable and pleasant. They care!!!

I am very pleased with the treatment that I am getting from HaysMed during my time with breast cancer. They doctors, nurses, receptionists, aides and others were extremely competent, helpful and caring. All combined for wonderful care. I am grateful the cancer was found early and treated quickly although I’m confident I would have received the same care had it been more advanced. Thank you HaysMed!

The entire staff at Dreiling Schmidt Cancer Institute Radiation Oncology have made this unfortunate experience something to be dealt with much easier. The smiles help to start my day off on the best foot, even though the treatment for my cancer is a scary situation. Thank you all.

Inpatient PT/OT/Speech

Everyone in PT/OT was excellent. Misty was very personable and easy to talk to as well as being knowledgeable. Aaron was very knowledgeable and very helpful. Sheilen was very professional and knowledgeable. All three made it easier and more enjoyable. Thank you for your excellent care.

Everyone was very nice to me. Sometimes I felt like I was bugging them but they never minded. Just did everything for me. Amber was my favorite. She took the time to set and talk to me when I was crying. Jodie made sure I knew what I was doing. Kinsey was very easy to talk to. Sarah was so nice. Tina was very good. She knew her stuff! Alyssa cared about my blood pressure!

I appreciate and thank you for your kind, gracious, compassionate care while I was a patient here. I loved Elisha – so sweet, kind, and considerate. Food was excellent- thanks. We are so blessed to have HaysMed in our state. I pray God’s blessing upon it always.

Joyce was very cheerful and direct. I really appreciate her help.

The physical therapy department was amazing. They pushed me to do my best each time and encouraged me to push a little more. They did great. Joyce is a fantastic motivator!!

I really did enjoy all my care givers. They were very patient with me and I enjoyed all of them so much.

ICU

Good service. Tina is an excellent nurse, we are very grateful to her for all her job with us. And the whole team of nurses and doctors. They all do a very good job. Thanks for all.

As always HaysMed has done a great job for us.

Outpatient PT/OT/Speech

Teresa Heinmann is terrific. She is very caring and very knowledgeable. Always willing to give support and encouragement. Kelly and Bob are good with ASTYM. Can you clone Tessa or have more trained or certified in her expertise?

The therapists (Bob and Lindsey) have given first class results. In the beginning I didn’t expect much but am greatly surprised. Kudos to both and many thanks.

I have just completed an extended rehab. My primary associate was Lindsey Dreiling. I could not have had a more caring or professional person to work me to achieve my goal. We worked together very well and over time I improved almost more than could have expected. She is also very pleasant and personable. I would adopt her if I could. I would also commend Kelly who filled in ably when Lindsey was not available. The front desk ladies were also very pleasant and helpful.

My experience here has been outstanding. I have met some of my goals in 6 weeks. The ladies have taught me many skills that I will continue to use on my own. Whitney and Joyce have been great with me. I really appreciate all of your help!

Emergency Department

Dr. Miller, Dr. Tsereteli, Lori in ER and Traci in PACU were all amazing to this frantic mother of a 12 year old appendicitis. Christina and Carlie in Peds and Jason in RT were wonderful.

Good service, nice doctors, treated with respect.

Nuclear Imaging

Phyllis was great helping me.

Ambulatory Care Center

Everything went well. Good Job.

CPCU

• I was in HaysMed for several weeks and while here I had a number of nurses and HaysMed employees taking care of me during this time period.  They were very professional and knowledgeable about their jobs.  I’m sorry I cannot remember specific names.

PT/OT/Speech In Patient

• PT & OT were very beneficial to me.  I had a knee replacement and I know the exercises are very important in my recovery.  I was glad to have four sessions with PT and 3 with OT.  Everything was fully explained and I will be able to continue with the exercises at home.

ICU

• No complaints.  Nurse Robin and Dr. Hemphill – very caring…communicated well.
• We were very impressed with the expert care all of the nursing and support staff gave to our dad and husband.  Nurses Heidi, Eric, Kelsey, Christy, Autumn, Tina, Nick and many others helped him get better every day.  Drs. Hemphill, Atkinson, Ko, Thapa, Thomas and Durham and Dr. Bed worked hard to bring him back to us.  Support staff Veronica, Madison, Eric, Riley and others I don’t know kept us updated and prepared for what came next.

Dreiling/Schmidt Cancer

• Rhonda – she worked diligently on getting the proper paperwork completed on my treatments.  She is a very caring employee.  HaysMed is fortunate to have her.
• Dr. Hill is a very caring doctor.  He is very persistent on making sure the patient gets the treatment they want and need and does not want his patients in pain.  We highly recommend Dr. Hill.

Imaging – Mammography

• Brandy was excellent in the care she provided.  The front office staff was courteous and helpful.

Imaging – Nuclear Medicine

• Phyllis did my testing today and she is excellent at what she does.  She is very informative, makes the patient feel very relaxed and lets you know step by step what is going on.  I think she is a great asset to HaysMed.

Ambulatory Care

• Kudos to these people on staff who were just fantastic.  Brian F, Carol L., Kierra, Marc P, Gary S, Dr. Green, Abby, Connie Linenberger.  Fantastic Care.  Thank you.
• The hospital staff in registration, surgery and Western Urology are always on top of everything.

Women’s Center – OB

• I had 3 staff members stick out to me during my stay in OB.  First, it was Emily, working 7am – 7pm.  She helped take care of my every need while in labor and was super kind through it all.  Very sweet!  Also, Dr. Fort, he is kind and always makes you feel comfortable with his jokes.  Made me feel less stressed/worried!  Lastly, Molly, that took care of me/baby during postpartum care.  She was kind and hardworking and never made me feel like I was being annoying, even though I felt like I was.
• Thank you!  I really appreciate everything you guys did for us – wouldn’t have made it without you!
• Please give everyone in OB a “High 5” from us.  Everyone did an amazing job taking care of us!  Thank you.
• I was definitely pleased with my experience here and liked everyone that I met here.  All the nurses and doctors were great and very friendly from the moment I arrived!  Special thanks to nurse Mary Jo for all her help about breast feeding and being understanding.  Also big thanks to nurse Dionne and Dr. Powell for their frequent check ups and friendly explanations and help with the baby!  Overall, thank you to the whole staff for everything! They were great, friendly and wonderful at helping me with my questions and needs!  Thank you.
• All the nurses and staff were really great!
• Nurses and Dr. Sloan did a great job for me, my husband and kids.
• Emily and Susan were both super in L&D.  They were both so encouraging and informative – made for a great experience!  Nicole, Patti and Carolyn were all awesome after L&D.  They did a great job tending to my and the baby’s needs.  I have had all 3 of my babies at HMC and have had great experiences each and every time!
• Kelly and Molly were extremely helpful, patient and understanding during my delivery despite me being ready to quit.  All of the follow up nurses and PCTs I had throughout my stay were exceptional.  Such a great Team.
• Molly in OB was amazing!  Thank you so much for all your help!  Lisa in NICU was so helpful and reassuring.  Thank you!  All staff was great!  Very good experience!
• You have been doing and always done a wonderful job. Thank you guys for all you are and will do while I am here.
• You all were helpful and very nice and took very good care of us both.  And attended to everything that me and my son’s need.  And the doctors were great too.

Sleep Center

• Russell & Jeremy were very respectful and courteous.  I appreciated their explanation of each procedure.  KUDOS also to Brian, RN for taking the time to explain the results of the sleep study the following morning.
• Russell was outstanding!  His cure was thorough and concise.  He was attentive, compassionate, and kind.  He cared about the removal of equipment and whether it was a discomfort for me.  He also provided comprehensive instructions and made sure I knew the next steps after the study.  Excellent staff person!! The facility was well maintained also.  The other guy was professional and caring.  My interaction with him was limited.
• Very good care.
• Thank you HaysMed for hiring such efficient and caring employees as Russell and Jeremy.  These men were a pleasure and an inspiration to meet.  They made my stay a complete success.
• I got excellent care.  I didn’t know what to expect but have no complaints.  Russell and Jeremy were very pleasant and explained what they why they were doing certain things.
• The staff made me feel very comfortable.  They explained everything to me.
• I received very good care at the sleep center.  Everything was explained before so I knew what was taking place.  Had a very good sleep that night.  Jeremy and Russell were very helpful.
• I was very pleased with the services Russell and Jeremy gave to me as a patient.  Very friendly and caring.  Thanks for your services.
• Russell and Jeremy took very good care of me.  Were right there when I needed something.  Very pleasant and knowledgeable about the study.
• Russell and Jeremy were supportive and informative.  They were the best part of the process.
• Very good.

Acute Care Unit

• I liked them all.  Every one of the staff from check in to check out were great.  Nurses, CNAs.  All of them.  They went out of their way to make sure everything was good including wheeling me to the hallway where my radio would pick up the Hoisington football game that night.  They all need a pat on the back or a raise if you prefer.
• Kristin – the greatest; Jessica – the best; Kilie – great;  Doctors and everyone – the best team I have.  Every one served me with my health needs.  They are all excellent.  Thank you.
• Really enjoyed my stay here.  Amanda and Dr. Rodriguez made it more enjoyable and made sure to help me any way they could.
• I had a great stay.  My nurses were so caring and nice.  Ashley Adams, Brooke Pfannenstiel, Riley and Emily…I am so pleased with their assistance.
• Everyone was friendly and extremely diligent during my stay.  Response time was quick and efficient.  My stay was short, so I didn’t have contact with many employees of HaysMed, but those I encountered were very good at what they did.  Loved my doctor (Dr. Grove) and hospitalist (Brenda Weese).  I have been attended by Brenda before and felt well taken care of.
• I had a very good surgery and stay at HaysMed.  I want to thank Dr. Grove and his team on a great job.  It was very nice to have Dr. Grove come to check on me and talk to me twice in my room.  Thanks!!  Also Sarah and Ashley were wonderful!!  Dorothy Gideon was a wonderful help with learning about the colostomy bag.  Thanks.
• Very satisfied.  The nurses were knowledgeable and compassionate.  Did their work politely and very well.  They surgeon explained everything so we weren’t in the dark about the program.
• I had overnight stay at the hospital.  I got the best care.  Everyone at the hospital was very polite, courteous and helpful.  I would recommend this hospital to anyone.  Thanks for the great care.

PT/OR/Speech – Inpatient

• I had a very pleasant stay and surgery at HaysMed.  The staff were all very pleasing and polite and room was comfortable.  Physical Therapy was very helpful and shaved me.  Everything I needed to know on how to get around safely.

Radiation Oncology

• The doctors and nurses show genuine concern for how the patient is feeling and for their comfort.  Every visit I was greeted with a warm welcome.
• We would like to give a big “Thank You” to HMC, their Doctors, Specialists, Nurses and all supporting staff for the exceptional care given to me with my recent medical issue.  I must rate my experience as an A+.  Thanks go out to the Doctors Lopez, Prasad and Harrison that helped us make an informed decision for the treatment we selected.  Their expertise and guidance was extremely helpful and reassuring.  They would take the time to inform me and my wife with every step along the way.  Making each of my 33 days of treatment pleasant and comforting started with the friendly smile and sincere welcome in the morning for me and my wife from Brenda at the admissions desk.  Passing the nurse’s station was another warm welcome from Suzie.  She always took time to engage in friendly conversation and yet maintain her professionalism each Monday for my weekly progress report.  When I crossed paths with Leo he was always friendly and genuinely concerned about my wellbeing.  The ladies that administered my treatment were exceptional.  They always created an atmosphere that was professional, friendly and extremely comforting.  They kept me informed and answered any questions that I would ask.  Andrea, Melissa and Hayley are the best.  Once again “Thank You” to all.

PT/OT/Speech – Outpatient

• We wish to thank Theresa Heimann, Melissa Ginther, Cari Readle, Chris and Kelly in the Outpatient Rehab Department for the outstanding care provided to our son.  Theresa reassured us at the first visit, which was so needed at that time.  Melissa and Cari worked so hard to help him improve and all 3 celebrated his small gains with us.  Chris and Kelly were so accommodating, helping us reschedule around my sons multiple doctor appointments, surgeries and hospital stays.  After 4 months of therapy we feel equipped to do it on our own at home. Thanks to each one of those ladies.

Ambulatory Care

• The quality of care is outstanding.  Please keep up the great service.
• My nurse Abby was really nice and helpful and all other stuff.

Wound Healing Center

• We are pleased with the care we have been given during our visits.  When we have called they have answered our questions right away.  Thank you for the good care.

CPCU

• All of the staff did a great job.  No complaints.
• Excellent care.
• Everyone was very patient and good with him.  He had great care with all who took care of him.  We appreciate all you do and thank you very much.  Very pleasant and friendly.
• Very excellent care.  Very friendly staff and very knowledgeable.  Very clean and sanitary facility.  Thank you all for saving my life.

Women’s Center – OB

• You attended me with good care, thank you so much for your service.  I appreciate you so much.  You have been really nice.  Thank you sincerely.
• I can’t just name one person – my experience here has been wonderful.  Not that I wanted to be here.  Everyone has been professional but caring.  They all helped when I asked and tried to make my stay as good as it could be.  Thanks for all who I came in contact with.
• The staff was really helpful through the pre-op stage until the discharge stage.  Always willing to lend a hand or grab something if need be.  They were really helpful in explaining everything for us new parents.  Never seemed like we bothered them, which is great!   Had a very positive and relaxing experience here.  I definitely couldn’t be happier with our choice in facility to deliver our daughter.  Would very highly recommend to anyone looking for better care.  Great staff.  Zach, Karissa, Nicole, Kalin and Alicia Rock!
• Everyone taking care of me was amazing.  Kathy and Sheena took great care of me when I couldn’t get comfortable after delivery and got my blood pressure down.  They were really gentle and understanding and made me laugh when I needed to!
• Our experience was wonderful.  All of our nurses and the other support staff were so nice and helpful.  I would especially like to recognize Alicia and Lolly.  They are great and the care provided was exceptional!!  I just wish that the cups for water were a little bigger.
• Did a great job!
• Nurse in OB named Patti was very kind throughout my delivery.
• Very kind and helpful nurses.  Food was awesome.  Doctors were very reliable and great bedside manner.

ICU

• Great care here at Hays Medical Center!  Everyone is so friendly and helpful and the care my Dad has received has been exceptional!
• Our first full day in ICU was scary.  My husband had a saddle pulmonary embolism.  We had some extremely scary choices to make.  Our nurse took the time to sit with my husband and I and explain all the side effects and choices available.  Thank you for taking the time to help us make an informed decision.
• The care my father received during his stay in the ICU at HaysMed was amazing.  I am his daughter and I am sitting here at this time filling out this survey with my dad.  I’m not sure either of us can come up with all the uplifting, positive and amazing words to describe how we will about the care he was given.  A Dr. D greeted me as soon as my dad was stable enough.  Dr. D talked with me kindly and explained everything the best he could for me and my family to understand. Then my dad’s night nurse Ami  is amazing.  She has such a calming and extreme caring personality. She went above and beyond to give my dad the best care.  Ami also took the time to make sure I didn’t have any questions that needed answered; she is truly an outstanding nurse who deserves recognition.  Do want to thank everyone in ICU for the care.
• Thank you for the great care you give your patients.  I trust the people at the Hays Medical Center.

Cath Lab

• My experience with the cath lab includes the installation of a pacemaker and a left heart examination.  The care I received was very professional, caring and thorough.  I am very pleased with the care I received and recommend HaysMed highly.
• Patrick Green, RN was very good.  Went out of his way to get whatever I needed or wanted.   The procedures went without flaws and recovery was excellent.  My husband recommends a 10% raise for Patrick.  Appears as though he loves his job.  The hospital food was excellent!  I am impressed.

Acute Care Unit

• Excellent nursing staff.  Very pleasant environment.  Clean room.  Food was delicious and was served promptly.  Even at night the hall was quiet.  My light was answered quickly when I had a need.  All my nurses were great.  Day Nurse Gayla was very good.  Also Emily, CAN on nights or evening shift.

Bone, Joint and Spine Center

• My nurses were very nice – patient with me – answered all my questions, and very professional.

In Patient PT/OT/Speech

• Very courteous and patient and easy to work with.  Very knowledgeable and friendly and professional.
• Everyone was so helpful.  I’d recommend this hospital to my friends and/or family.  Dr. Akinbo was great!  As was Dr. Max.  Thanks to everyone.
• All of your staff are great.
• All very helpful.  Thank you.
• Very professional!  Very Knowledgeable! Very friendly! Very helpful!

Outpatient Rehab

• Had exceptional care and concern from both Teresa Heimann and Debbie Cook.  Answered all my questions and improved 75% from start date.  Thank you.
• Professional, caring, helpful staff.  Exercises tailored to individual needs.  Evaluation and follow up helpful to regain range of motion and ability to resume daily self-care – OT Brett great.
• Whitney Fort – excellent helper and very informative.  Lindsey Dreiling also informative and helpful.  All of PT are very friendly.  Much information was given about managing my pain.
• Fabulous staff!!! Debbie, Melissa and Bob.
• I’m pleased with the direction I received and also the counsel regarding stress, pain and progress.  I can honestly say I forward to my rehab sessions – very satisfied.
• Great Team in Outpatient PT.  So willing to work with me, yet push me to get stronger.  The reception staff as well as the PT folks always had a smile and threated me with compassion.  Excellent service from this great department.
• I work with different PT personnel and each one knew what I needed to work on and how far to push me.  Wendy was able to set a routine that was in the area where I needed work.  Joyce added some extra to help with posture and this helped support the shoulder we were working on.  I am pleased with progress and the staff was always friendly.

Emergency Department

• Dr. Sandoval and my nurse Juliet were very accommodating.  I kept getting news that was a little scary but they kept me educated and up to date on the process.  I was really freaked out and wished my family was near me; however, when it came time for my appointment both the nurse and doctor made sure I was comfortable and OK.  I really want to thank Juliet for being so kind and compassionate; it really made a difference in how I was able to handle things emotionally.

Imaging – Mammography

• Danielle did a great job administering my mammogram.  I felt very comfortable.  Check in was smooth.  I didn’t even get a chance to sit down before they called me back.  I was in and out in less than 15 minutes.  Great job!  Thank you!
• Very positive experience – as much as can be expected with a mammogram!  Laura made me feel good about being there.

Sleep

• Both Associates were very kind and patient with me.  I had trouble falling asleep and they were very nice about it.

Volunteers

• I was sitting in the lobby stressed about my brother by myself and a volunteer named Lucy came up to me and was having a very nice and well needed conversation with me that helped me emotionally a lot and then later I was confused and didn’t know my way and she just up and showed me the way across the building to the cafeteria.  I would like to announce her for her very nice and helpful deeds.  Thank you.