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Author Archives: awamser
Hays Medical Center > Articles by: Alan Wamser
Jun9
00

HaysMed Hospice Nurse Recognized with Daisy Award

By Alan Wamser - Daisy Award Winner

Helen Windholz, RN, Hospice Nurse was recently recognized as a Daisy Award winner at HaysMed, part of The University of Kansas Health System.

This award is presented to an RN in deep appreciation of all that they do, who they are, and the incredible meaningful difference that they have made in the lives of so many people. Helen was nominated by a family member of one of her patients. were recognized as HaysMed DAISY Award Winners.

Windholz was selected from a group of blinded nominations voted on by the HaysMed Practice Committee. READ MORE

Apr25
00

Rave Reviews March 2019

By Alan Wamser - Rave Reviews

Urology

  • Very friendly gal at check in. Friendly people everywhere.
  • Extremely professional.
  • You services really helped me! Enjoyed visiting with Christina when having therapy. Makes time fly while being here.

PT/OT/Speech

  • Staff very knowledgeable, professional and efficient and seemed genuinely caring about patients progress.
  • The whole staff was amazing.
  • My husband received top notch care! I liked that everyone was also very helpful with helping me know what to do to help him!
  • Your PT and OT personnel are very good and very thorough. I feel I am making good progress.
  • I am very pleased with this department of the hospital. Joyce and Jody in PT and OT; Holly Kraus are very proficient at their jobs. They are very courteous and interested in their patients care.

ICU

  • Treated well. Things are going smoothly. Gave great care – very helpful in answering questions or finding information out. Friendly.
    I get excellent care.

Radiation Oncology

  • It is very nice to come in and be greeted by your first name by Stephanie and Brenda. Melissa, Andrea and Haley all have welcoming smiles, as do Stephanie and Brenda and they always ask how I’m doing and when I’ve come back from my weekend home they always ask how my weekend was. Susie and Danielle are also caring and have smiles for the patients. Emilie is a very caring social worker and visits with family and patients. Dr. Harrison is a wonderful doctor and I’m glad that I got him for my radiation oncologist. He’s very caring and ensures that he does the very best for his patients.
  • The care I received was excellent. All the doctors and nurses were concerned about how I felt. I appreciated appointments that were never rushed, phone calls returned quickly and questions answered thoroughly. The kind words and reassuring touch was always calming and a comfort. Thank you for all you’ve done for me.

Medical Oncology

  • Thank you for always getting us in to see my mother. The staff has always been very considerate. We are very fortunate to have great doctors (Dr. Rodriguez) and others in our surrounding towns.

Acute Care Unit

  • Sarah from the Breast Care Center was fantastic. She came to see me in my room after surgery and it meant a lot to me! The entire staff was fantastic. I could not have asked for better care! I appreciate how everyone tried to keep me calm during all this. A BIG thank you to all!
  • I was in the hospital 7 days and met a group of the most wonderful people. They are caring and helped me with all my needs.
  • Thank you for taking such good care of me! Laughing and having a good time always makes everything better when you are sick!! Such good nurses and doctors you all are! I’m gonna miss you all! You all are the very BEST!! Love you all!!
  • All of the nurses and Dr. Sandoval were all incredible, especially Amanda Rudman and Brianna Casey.
  • Patient care was fantastic – very prompt and professional. Very caring and knowledgeable. Christy, RN, Superb. Thank you for making the experience so much more tolerable!
  • I was into the hospital unexpectedly. Thought I was going in for a procedure. Ended up staying here for 6 days. The staff was so wonderful and always there to help me out any way needed, Dr. Biring was wonderful. And the entire staff made my stay much more tolerable. Thanks so much to all of you.
  • The service has been excellent from beginning to end. I would especially like to single out Cory in the Emergency Room. Apparently he saved my life. Whether it is his job or not, I appreciate everything he and all of you have done.
  • You need to hang on to these workers. They were wonderful. My questions were all answered!! The helpers were very friendly and attentive. I have not been to a great hospital like this. Your food was great! I ate too much because it was so good. Cleaning was very often and very pleasant. My staff was wonderful. Thank you. Thank you.
  • I was admitted with an acute bowel issue. It was quickly diagnosed. Everyone caring for me did a wonderful job. I wouldn’t mind returning just to visit.

Women’s Center – OB

  • The staff was great; from the nurses, doctors, front desk staff and everyone in between. Everyone was helpful, knowledgeable about their area and very friendly! Thanks for great service!
  • Thank you to everyone here at Hays Medical for the support and education and care we received. My baby and I are glad that we are cared for beyond measure. Please keep up the outstanding care towards your patients. A smile and the love and support received truly go a long way! Thanks again.
  • Everything was great. Everyone was nice and very informative about helping me know what was going on with my girlfriend’s surgery.
  • We had wonderful care. The nurses and doctors were very understanding of our situation.
    Dr. Sloan and her nurse Molly were excellent while I was delivering. My stay was great. All of the nurses were great. They respect if you are trying to sleep and they are on top of everything and always there for whatever reason needed.
  • Thanks so much for service.
  • I was so impressed by how caring the staff was. Every single nurse/staff was so warming and helpful during the day and throughout the night. Dana your traveling RN was so kind. Also my night nurse Jackie was the sweetest! I had an overall GREAT experience! Thank you all so much!
  • All of the staff from Dr. Fort and Dr. Heston, surgical staff to the nursing staff were all absolutely amazing!! Nursing staff was very helpful and attentive! They took the time to explain things so both my wife and I could understand. The care my wife and daughter received was beyond amazing! The staff went above and beyond! Thank you to everyone for the outstanding care that you gave to my wife and daughter!
  • The nursing staff, OR staff and doctors at HaysMed are amazing. I’ve had such a wonderful experience here during my stay. The nursing staff went above and beyond with answering all of my questions and helping me get the hang of breastfeeding. You all Rock!
  • Everything is perfect.
  • Everyone was very supportive and helpful in making me feel comfortable for the birth and helping me with breast feeding/everything else I needed. Great nurses and staff. They make you feel very comfortable and at home.

Sleep Center

  • Russell was very caring and supportive throughout the whole test.
  • Very friendly staff! Thanks so much.
  • Russell and Jeremy did a great job. Explained everything as we went through the night.
  • Jeremy, Russell, great job. Thank you.
  • The staff that were on during my lab study, Mr. Jeremy and Mr. Russell did a wonderful job in helping me with setting up everything which made my night go very smoothly and comfortably. Thank you guys!
  • Patient care was very satisfactory. Thank you.Russell and Jeremy were great. Very attentive and great to talk to.
  • Jeremy and Russell were great as always. They make this as pleasant an experience as possible.
  • Jeremy – he answered all of my questions without hesitation. His care and response were exceptional. I don’t think I could have anyone better taking care of me.
  • Russell and Jeremy were very cordial and helpful during my time in the sleep lab. It was obvious that I had their attention during the night. They explained to me what was going on and kept me well informed of the progress of my sleep study. I really appreciate their courtesy and professionalism.
  • I had two very good staff members last night. The morning staff I like and he was helpful.
  • I received excellent care during my sleep study. The staff was friendly and very professional. They were very knowledgeable in their field.
  • The care I received was exceptional. Russell did a very good job – caring – kind and explaining things as he went along. I was very pleased with Russell and Jeremy. TO them I say Thank You.
  • Jeremy and Russell were very professional and I would recommend them to anyone who needs a sleep study done.
  • Russell and Jeremy were kind and professional. They explained what they were doing as they were doing it and explained what the procedure entailed.
  • It was great. I feel more awake this morning then I have in a long time. The guys are great too.

Progressive Care Unit

  • I just wanted you to know how appreciative I am for everyone that helped with my husband’s care. Everyone that he was in contact with was the best. We have been very impressed. I am so grateful. We appreciate all you have done for me. Everyone has been the best. Thank you very much.
  • I was in the PCU on two occasions. I had excellent, very professional nurses and aides. My nurse Susan Wilson was exceptional. She was caring, understanding and a true professional. Always available and hard working. I have been in HaysMed two times in 2017 and recently. The nurses all of them were great. So was the food service – meals were great. I wish I had more room to write.

Mammography

  • Great.

Nuclear Medicine

  • Phyllis was very kind and easy to talk to and extremely informative.

Ambulatory Care Center

  • I love the staff. Very helpful and super friendly.

Bone, Joint and Spine Center

  • I am sorry I do not know the names of the individuals that took care of me. But I do want to say I had wonderful, professional, comforting care from all I was in contact with. The entire staff responsible for my care were very courteous and polite and made my stay there a very good experience considering the reason I was there.

Environmental Services

  • I wanted to give Corrine Kudos! I am EVS Director at another hospital and I have been watching everyone. She was textbook! From her cheery greeting to her step by step disinfection! Everyone has been great but she was top notch! Thank you!

Cath Lab

  • I had a heart cath today and everyone was so polite and nice to me. All the help you could ever need and ask for. I trust everyone here and am very satisfied with everything they do for me. I could not ask for anything better. This is the same as my open heart in 2012. Very good. Thank you all
Mar20
00

Rave Reviews February 2019

By Alan Wamser - Rave Reviews

Women’s Center – OB

  • My nurses, doctor, phlebotomist all were superb with my care. I appreciate them all. Thank you very much.
  • I had a wonderful experience at HaysMed. Dr. Sloan and nurses Kathy and Sarah gave me great care during my pregnancy. I then had a wonderful birthing experience with Dr. Sloan and Jessie as well as the other assistants during delivery. My night nurse Jennifer gave me wonderful, helpful care as well! Thank you for your expert care! I’m so grateful! Dyane was a blessing to me the day after and Carolyn was so sweet and helpful.
  • Our nurse Jennifer was the best type of person. Went above and beyond. Everyone is so helpful and ready to be there.
  • We came in for scheduled C-section . We have received exceptional care from every aspect. From check in/procedure/post procedure/follow-up/observation/discharge. Nursing staff (all of them) polite, effective and on top of all issues. Positive attitudes and very good representation of your institution. They all need recognition for a job well done. PS… Thank goodness for lactation.
  • Staff was so friendly and really helped me the best they could.
  • I had Lisa as my nurse my first night after my C-section. My baby had to be transferred and she was just wonderful. She was very personable, compassionate and made sure I was comfortable the whole time.
  • Doctors and nurses all friendly, helpful, took time to explain treatments and things well.

PT/OT/Speech – Inpatient

  • I especially liked the PT/OT people. Each person was kind and had my best interest in mind. I know I was one of the several receiving treatments but each time the treatment was first class! Thanks to each and every one who helped me with recovery. It was my best experience at any hospital in my life that I can recall.
  • After having a hip replacement I was dreading PT/OT but Joyce, Mary, Aron and Alisha were phenomenal at putting my worries at ease and taking care of me. Thanks for all you do.
  • Joyce does an excellent job. Her knowledge and encouragement have helped me tremendously. Both PT and OT were very skillful in direction.
  • This has been such a great hospital!! Great staff – the nurses are fantastic!!! And the CNAs – thank you so much for the great care! You guys are amazing!

Medical Oncology

  • Exceptional care and concern of all personnel concerning all of my visits to HaysMed. Dr. Accurso, an excellent representative of HaysMed oncology. Any and all questions and concerns answered with professional and patient concern answers.
  • Dr. Accurso was very good, pleasant. A pleasure to know. Answered my questions accurately and thoroughly.
  • Very nice and helpful.
  • I enjoyed meeting Dr. Accurso. He was kind and sensitive. When I asked about a test taken last year, he looked up the information and discussed the finds with me. He’s a great addition to Dreiling/Schmidt. I also want to say that I appreciate the staff at the Breast Care Clinic. They are very sensitive to what the patient may be going through. I’ll always come to them, when it’s time for my annual mammogram.

Radiation Oncology

  • All of the associates in the Radiation Oncology Dept are excellent assets to HaysMed. Their care and compassion for patients is outstanding. Melissa, Andrea, Hayley and Suzie should be recognized for their care and compassion.
  • The staff in radiation oncology are some of the most friendly and accommodating I have had the opportunity to work with. Just an excellent staff that work in radiation oncology. Thank all of you.
  • I have been very pleased with the caring and concern they all have been giving me. They are very helpful in getting me in and out of our vehicle. Medically they are doing very well at figuring out what I need and seeing to it that it is done promptly. Thanks to a wonderful staff: Melissa, Haley, Andrea, Suzie and Dr. Harrison – Thanks.
  • I am very happy with the services I am receiving at your facility. Everyone that I have come in contact with cares deeply about me and it makes me very comfortable. I would recommend your facility to anyone who may need your services. Thanks again and keep up the good work you provide.
  • Over my lifetime I have spent a lot of time in various hospitals for a number of reasons. My latest and best experience with knowledgeable caring medical staff has been and continues to be at HaysMed as an outpatient in Radiation Oncology. Dr. Lyle Harrison and his team of outstanding nurses consisting of Andrea, Melissa, Hayle and Suzie have been the best team I have found. They have been great at keeping me calm and informed about my treatment. Many thanks for staffing your facility with this caliber of medical professionals.

Wound Healing and Hyperbaric Center

  • Very caring staff
  • The staff is very caring and takes the time to answer all my questions. Thank you for your help.
  • Pleased with wound care supplied to me, very kind and friendly at keeping me well. I am not the easiest patient but they knew how to handle situations and I am grateful for their service.
  • Everybody was real nice and professional!
  • We absolutely enjoy working with Jeff in wound care. He has worked with my husband since 2015. He is top notch in our books!! All the staff in Wound Care is easy to work with and they do wonderful work with true care. The wound care facility deserves recognition!

ICU

  • Just wanted to thank everyone who helped me in ICU. I’m not familiar with everyone’s name but the two I encountered the most were second shift RN named Ben. And also first shift RN Tina. I believe these two RNs and the doctors at HaysMed went above and beyond to help me as much as possible.

CPCU

  • We (my family and I) really liked Ky and Tammy. They both went above and beyond to make me feel as comfortable as they could. They answered all my questions the best they could and they made me feel like I was more than just another patient. They spent time to explain things and I never felt like they were in too big of a hurry to listen and talk – and as a patient it feels good to know they care enough to take the time. Thanks ladies – you rock.
  • While in CPCU we met a variety of people of which all were professional, kind and caring. Their patience with my wife and I, their care was amazing. My large family and visitors were tolerated without wavering from their care for me and their other assignments. RN at CPPU Gabriella Garcia was a comet in a sea of stars. Perfect under pressure and heavy fire.

Southwind Surgical

  • Doctors and staff absolutely wonderful. The best!!!

Western Kansas Urology Associates

  • Heather is very professional and courteous. Very nice to work with and communicates well. Dr. Lopez is excellent as well, very professional and does a great job.
  • Staff and Dr. Lopez all very nice! Glad to be back here.
  • Everyone was extremely pleasant and efficient. I was very happy with my appointment.
  • Dr. Werth’s nurse was kind, courteous and professional.
  • All questions answered well. And procedures were done with a low pain level by Doctor Samavedi. His nurse was very professional.

Ambulatory Care Center

  • Sam was great!
  • I, myself, was treated excellent and my husband was treated very well. Staff has been very understanding, very friendly, made sure that I was warm enough. Shanna has been awesome – very sweet and helpful. Staff has helped me when I’ve needed it especially after surgery.

Bone, Joint and Spine Center

  • I was completely satisfied with all my treatments and with all the people involved. Everyone I was in contact with was helpful and kind. The facilities were clean and kept up even during some very bad weather that coincided with my stay. Thanks to everyone!
  • My RN Molli was amazing. She was caring, empathetic and sensitive. Great at explaining things that were going to happen and always answering my questions, before I could even ask. She is a blessing.

Acute Care Unit

  • Molly and Tiffany were awesome. I’d give them 5 stars – they answered their bells, and took time to explain what was happening and why.
  • My first surgical experience was pleasant. I don’t recall the ladies from pre-op that assisted me however these ladies (post surgery) did wonderful: Omelia, Leah, Christina, Amanda R., Amanda B. I would like to thank everyone I dealt with leading up to the surgery for being so kind and helpful. Definitely coming back for future procedures.
  • You were all great! Couldn’t have asked for better help when I needed you.
  • All the staff were excellent, very professional and explained things very well. Answered all questions to the best of their knowledge.
  • The entire staff made my stay comfortable. They were so helpful from setting the heat up a couple degrees to setting up an extra bed so my spouse could spend the night and setting up the shower with soap and shampoo. The hospitalist NP was wonderful – explaining everything so it was understandble and also her determination in finding the source of infection. You all did a super job! Great coffee too! Everyone was also happy – it made my stay very pleasant.
Feb20
00

Rave Reviews January 2019

By Alan Wamser - Rave Reviews

Acute Care

I had a very good experience from the time I came into the emergency room till the time I got released. The ladies and staff took very good care of me during my stay. Thank you HaysMed.

Staff was extremely caring and very accommodating and professional. Quiet, comfortable and state of the art hospital. So blessed to have this facility in our community.

I am very satisfied with the care I got while in the hospital. The staff was very caring and helpful. Good Job. Thanks.

Amazing care was given by ER staff. Dr. Gray and Lindsey treated me wonderfully. I appreciate everything so much.

The care I received at HaysMed was superb. The entire staff treated us in a professional and kindly manner. I would recommend your medical center to anyone that needs care. Keep up the good work.

All help was very good and considerate of the patient.

The service was great. I want to thank all the doctors and nurses for taking their time to take good care while I was there.

The nurses are good as gold. Polite and caring.

Women’s Center – OB

Susan from labor and delivery is an amazing nurse! We could not have made it through the day without her!

The nurses I had – Molly, Lisa, Emily – are the best so far. The nurses my son had – Doris and Lisa – are also good.

Everybody was very nice. Nurses were very friendly in recovery. Thank you all. Dr. was also very nice. Thanks to the nurses for being patient with me. Abby was a great nurse – thanks for all your help.

Everything has been great. Extra helpful. Calm and soothing during delivery and post-delivery.

All of my nurses have been amazing. Everyone has been so helpful and caring. I couldn’t ask for better service. I had two over the top amazing nurses. Patti and Lisa!

Dr. Jennifer Sloan was an exceptional doctor during delivery and after care. Molly, our overnight nurse, was very good! She provided excellent care and was very good at explaining what she was doing and why for the baby. We really appreciated her care.

I would like to thank all of the nurses for the exceptional care that I got on Thursday and Friday night. Karissa Nelson, Patti Lane, Sheylynn Eickhoff, Molly Willhoft. Especially Dr. Jenna Sloan for all of the amazing care that she gave me and my baby. I was very impressed with the care of everyone that took care of me. And Dr. Claude, Dr. Powell and Dr. Hesston for the care of my daughter with her stay in the NICU.

Dana the RN was fantastic! Very pleasant, kind, caring and all around amazing. She was very encouraging and attentive.

My doctor and nurses were great. Dr. Sloan and Nurse Susan were wonderful. Kept us smiling and were there when we needed her. All other staff were very nice and made us feel very welcome.

My delivery nurse was great and very supportive. My choice to not get an epidural was respected and not questioned. Dr. Sloan was very calm and helpful. Everyone in with delivery was good with letting my baby and I experience skin to skin and bonding immediately after delivery. Dr. Powell was great with my baby. The post-partum nurses I had were very good with us. The food was good too.

CPCU

Care was excellent. Nurses very professional. Thanks for your service.

Your hospital has such absolutely wonderful and awesome nurse and staff and doctors. All of them were so patient and kind in taking time to explain tests and procedures that I had done. I want to thank all of them so very much for taking such wonderful care of me in getting me better!

Very grateful for all the staff. I was treated very well by everyone. If it wasn’t for them I would not be here. Truly grateful. To the nurse Fernando Gutzman, would like to thank personall6y for all he did and how he treated me. Again, thank you.

Great care and caring. No concerns.

Sleep Center

Jeremy and Russell were fantastic! Very patient and informative. Made me feel at ease. They were fast when needed, didn’t make me feel bad or ashamed. Very real and funny guys. Thank you guys.

Jeremy and Russell told me just what they were going to do and explained thoroughly what they wanted me to do. I did follow their instructions and they in turn did exactly what they were to do.

Staff was friendly and helpful.

Thank you for the great care Russell and Jeremy. It was a fantastic experience. I appreciate the professionalism they showed.

Staff was pleasant. Overall experience good.

Very well satisfied.

Jeremy and Russell were great and very kind. This was my first sleep study and they made me feel at ease. Thank you guys!

The guys did a great job! They work well together.

Super, super staff. These gentlemen were so very kind. They explained what they were doing at all times and that made me comfortable. Nice job!

Jeremy was my tech last night and he did an awesome job! Was very personable, quick to get all those wires hooked up and very knowledgeable to be able to explain things to me. Didn’t think I’d be able to use the mask there and Jeremy was very reassuring and positive.

Jeremy and Russell made the visit worry free and they’re easy going. Helped me relax and be much more comfortable. I had Jeremy for a previous test also and they just don’t come any better.

Jeremey handled most of my care – please reward him for the exceptional care given to me. His associate came in a time or two and was very caring also.

Russell and Jeremy were good.

Staff was great.

Jeremy and Russell were very professional and efficient in doing their jobs while I was at the Sleep Center. They were both very polite and helpful during the sleep study.

Mammography

Great explanation. Very helpful and reassuring. Great personality-smile-made me feel at ease. Thanks.

Always a good experience at the Breast Care Center even for uncomfortable procedures. Lauren was very respectful and courteous. Michelle and Landry were warm and inviting. I wouldn’t feel comfortable going anywhere else.

Radiation Oncology

The staff is the best, from the front office to all the ladies in the treatment area. If every office had the people this office does more people would go the the doctor. These ladies made all the difference to me all through the treatment. They all need a raise; they are the best staff I have ever had at any place that I have been to. Dr. Harrison is friendly and knows what he is talking about and not afraid to listen to you and tell you what is what.

The radiation oncology department at HaysMed is wonderful. Dr. Harrison is so calming and makes sure you understand what radiation is and how they are going to help you go through the program. Dr. Harrison’s nurse Susie is also calming and always willing to answer questions and help you. The three radiation technicians, Haley, Andrea and Melissa are very kind, friendly and efficient. Everything is always ready for you so you spend as little time as possible in treatment. They are also very helpful . Andreas even helped me to my car on an icy day. Because of the departments expertise, radiation was not as bad as I had anticipated.

Susie, Andrea, Melissa, Haley, Dr. Harrison and Dr. Rodriguez are such an amazing team. They have made my cancer diagnosis much more bearable and pleasant. They care!!!

I am very pleased with the treatment that I am getting from HaysMed during my time with breast cancer. They doctors, nurses, receptionists, aides and others were extremely competent, helpful and caring. All combined for wonderful care. I am grateful the cancer was found early and treated quickly although I’m confident I would have received the same care had it been more advanced. Thank you HaysMed!

The entire staff at Dreiling Schmidt Cancer Institute Radiation Oncology have made this unfortunate experience something to be dealt with much easier. The smiles help to start my day off on the best foot, even though the treatment for my cancer is a scary situation. Thank you all.

Inpatient PT/OT/Speech

Everyone in PT/OT was excellent. Misty was very personable and easy to talk to as well as being knowledgeable. Aaron was very knowledgeable and very helpful. Sheilen was very professional and knowledgeable. All three made it easier and more enjoyable. Thank you for your excellent care.

Everyone was very nice to me. Sometimes I felt like I was bugging them but they never minded. Just did everything for me. Amber was my favorite. She took the time to set and talk to me when I was crying. Jodie made sure I knew what I was doing. Kinsey was very easy to talk to. Sarah was so nice. Tina was very good. She knew her stuff! Alyssa cared about my blood pressure!

I appreciate and thank you for your kind, gracious, compassionate care while I was a patient here. I loved Elisha – so sweet, kind, and considerate. Food was excellent- thanks. We are so blessed to have HaysMed in our state. I pray God’s blessing upon it always.

Joyce was very cheerful and direct. I really appreciate her help.

The physical therapy department was amazing. They pushed me to do my best each time and encouraged me to push a little more. They did great. Joyce is a fantastic motivator!!

I really did enjoy all my care givers. They were very patient with me and I enjoyed all of them so much.

ICU

Good service. Tina is an excellent nurse, we are very grateful to her for all her job with us. And the whole team of nurses and doctors. They all do a very good job. Thanks for all.

As always HaysMed has done a great job for us.

Outpatient PT/OT/Speech

Teresa Heinmann is terrific. She is very caring and very knowledgeable. Always willing to give support and encouragement. Kelly and Bob are good with ASTYM. Can you clone Tessa or have more trained or certified in her expertise?

The therapists (Bob and Lindsey) have given first class results. In the beginning I didn’t expect much but am greatly surprised. Kudos to both and many thanks.

I have just completed an extended rehab. My primary associate was Lindsey Dreiling. I could not have had a more caring or professional person to work me to achieve my goal. We worked together very well and over time I improved almost more than could have expected. She is also very pleasant and personable. I would adopt her if I could. I would also commend Kelly who filled in ably when Lindsey was not available. The front desk ladies were also very pleasant and helpful.

My experience here has been outstanding. I have met some of my goals in 6 weeks. The ladies have taught me many skills that I will continue to use on my own. Whitney and Joyce have been great with me. I really appreciate all of your help!

Emergency Department

Dr. Miller, Dr. Tsereteli, Lori in ER and Traci in PACU were all amazing to this frantic mother of a 12 year old appendicitis. Christina and Carlie in Peds and Jason in RT were wonderful.

Good service, nice doctors, treated with respect.

Nuclear Imaging

Phyllis was great helping me.

Ambulatory Care Center

Everything went well. Good Job.

Jan15
00

Rave Reviews December 2018

By Alan Wamser - Rave Reviews

CPCU

  • I was in HaysMed for several weeks and while here I had a number of nurses and HaysMed employees taking care of me during this time period.  They were very professional and knowledgeable about their jobs.  I’m sorry I cannot remember specific names.

PT/OT/Speech In Patient

  • PT & OT were very beneficial to me.  I had a knee replacement and I know the exercises are very important in my recovery.  I was glad to have four sessions with PT and 3 with OT.  Everything was fully explained and I will be able to continue with the exercises at home.

ICU

  • No complaints.  Nurse Robin and Dr. Hemphill – very caring…communicated well.
  • We were very impressed with the expert care all of the nursing and support staff gave to our dad and husband.  Nurses Heidi, Eric, Kelsey, Christy, Autumn, Tina, Nick and many others helped him get better every day.  Drs. Hemphill, Atkinson, Ko, Thapa, Thomas and Durham and Dr. Bed worked hard to bring him back to us.  Support staff Veronica, Madison, Eric, Riley and others I don’t know kept us updated and prepared for what came next.

Dreiling/Schmidt Cancer

  • Rhonda – she worked diligently on getting the proper paperwork completed on my treatments.  She is a very caring employee.  HaysMed is fortunate to have her.
  • Dr. Hill is a very caring doctor.  He is very persistent on making sure the patient gets the treatment they want and need and does not want his patients in pain.  We highly recommend Dr. Hill.

Imaging – Mammography

  • Brandy was excellent in the care she provided.  The front office staff was courteous and helpful.

Imaging – Nuclear Medicine

  • Phyllis did my testing today and she is excellent at what she does.  She is very informative, makes the patient feel very relaxed and lets you know step by step what is going on.  I think she is a great asset to HaysMed.

Ambulatory Care

  • Kudos to these people on staff who were just fantastic.  Brian F, Carol L., Kierra, Marc P, Gary S, Dr. Green, Abby, Connie Linenberger.  Fantastic Care.  Thank you.
  • The hospital staff in registration, surgery and Western Urology are always on top of everything.

Women’s Center – OB

  • I had 3 staff members stick out to me during my stay in OB.  First, it was Emily, working 7am – 7pm.  She helped take care of my every need while in labor and was super kind through it all.  Very sweet!  Also, Dr. Fort, he is kind and always makes you feel comfortable with his jokes.  Made me feel less stressed/worried!  Lastly, Molly, that took care of me/baby during postpartum care.  She was kind and hardworking and never made me feel like I was being annoying, even though I felt like I was.
  • Thank you!  I really appreciate everything you guys did for us – wouldn’t have made it without you!
  • Please give everyone in OB a “High 5” from us.  Everyone did an amazing job taking care of us!  Thank you.
  • I was definitely pleased with my experience here and liked everyone that I met here.  All the nurses and doctors were great and very friendly from the moment I arrived!  Special thanks to nurse Mary Jo for all her help about breast feeding and being understanding.  Also big thanks to nurse Dionne and Dr. Powell for their frequent check ups and friendly explanations and help with the baby!  Overall, thank you to the whole staff for everything! They were great, friendly and wonderful at helping me with my questions and needs!  Thank you.
  • All the nurses and staff were really great!
  • Nurses and Dr. Sloan did a great job for me, my husband and kids.
  • Emily and Susan were both super in L&D.  They were both so encouraging and informative – made for a great experience!  Nicole, Patti and Carolyn were all awesome after L&D.  They did a great job tending to my and the baby’s needs.  I have had all 3 of my babies at HMC and have had great experiences each and every time!
  • Kelly and Molly were extremely helpful, patient and understanding during my delivery despite me being ready to quit.  All of the follow up nurses and PCTs I had throughout my stay were exceptional.  Such a great Team.
  • Molly in OB was amazing!  Thank you so much for all your help!  Lisa in NICU was so helpful and reassuring.  Thank you!  All staff was great!  Very good experience!
  • You have been doing and always done a wonderful job. Thank you guys for all you are and will do while I am here.
  • You all were helpful and very nice and took very good care of us both.  And attended to everything that me and my son’s need.  And the doctors were great too.

Sleep Center

  • Russell & Jeremy were very respectful and courteous.  I appreciated their explanation of each procedure.  KUDOS also to Brian, RN for taking the time to explain the results of the sleep study the following morning.
  • Russell was outstanding!  His cure was thorough and concise.  He was attentive, compassionate, and kind.  He cared about the removal of equipment and whether it was a discomfort for me.  He also provided comprehensive instructions and made sure I knew the next steps after the study.  Excellent staff person!! The facility was well maintained also.  The other guy was professional and caring.  My interaction with him was limited.
  • Very good care.
  • Thank you HaysMed for hiring such efficient and caring employees as Russell and Jeremy.  These men were a pleasure and an inspiration to meet.  They made my stay a complete success.
  • I got excellent care.  I didn’t know what to expect but have no complaints.  Russell and Jeremy were very pleasant and explained what they why they were doing certain things.
  • The staff made me feel very comfortable.  They explained everything to me.
  • I received very good care at the sleep center.  Everything was explained before so I knew what was taking place.  Had a very good sleep that night.  Jeremy and Russell were very helpful.
  • I was very pleased with the services Russell and Jeremy gave to me as a patient.  Very friendly and caring.  Thanks for your services.
  • Russell and Jeremy took very good care of me.  Were right there when I needed something.  Very pleasant and knowledgeable about the study.
  • Russell and Jeremy were supportive and informative.  They were the best part of the process.
  • Very good.

Acute Care Unit

  • I liked them all.  Every one of the staff from check in to check out were great.  Nurses, CNAs.  All of them.  They went out of their way to make sure everything was good including wheeling me to the hallway where my radio would pick up the Hoisington football game that night.  They all need a pat on the back or a raise if you prefer.
  • Kristin – the greatest; Jessica – the best; Kilie – great;  Doctors and everyone – the best team I have.  Every one served me with my health needs.  They are all excellent.  Thank you.
  • Really enjoyed my stay here.  Amanda and Dr. Rodriguez made it more enjoyable and made sure to help me any way they could.
  • I had a great stay.  My nurses were so caring and nice.  Ashley Adams, Brooke Pfannenstiel, Riley and Emily…I am so pleased with their assistance.
  • Everyone was friendly and extremely diligent during my stay.  Response time was quick and efficient.  My stay was short, so I didn’t have contact with many employees of HaysMed, but those I encountered were very good at what they did.  Loved my doctor (Dr. Grove) and hospitalist (Brenda Weese).  I have been attended by Brenda before and felt well taken care of.
  • I had a very good surgery and stay at HaysMed.  I want to thank Dr. Grove and his team on a great job.  It was very nice to have Dr. Grove come to check on me and talk to me twice in my room.  Thanks!!  Also Sarah and Ashley were wonderful!!  Dorothy Gideon was a wonderful help with learning about the colostomy bag.  Thanks.
  • Very satisfied.  The nurses were knowledgeable and compassionate.  Did their work politely and very well.  They surgeon explained everything so we weren’t in the dark about the program.
  • I had overnight stay at the hospital.  I got the best care.  Everyone at the hospital was very polite, courteous and helpful.  I would recommend this hospital to anyone.  Thanks for the great care.

PT/OR/Speech – Inpatient

  • I had a very pleasant stay and surgery at HaysMed.  The staff were all very pleasing and polite and room was comfortable.  Physical Therapy was very helpful and shaved me.  Everything I needed to know on how to get around safely.
Dec26
00

Rave Reviews November 2018

By Alan Wamser - Rave Reviews

CPCU

  • Everything and people were good. The care was excellent.  No complaints.
  • I wish I could remember all the names.  In 2000 I had triple bypass here and 18 years to the day I had a pacemaker put in.  I cannot say enough about the care I get at DeBakey Heart.  You give the best care in the world.  Love all of you…thanks so much.
  • The entire staff gave me excellent care.  Were considerate and cheerful.  Each test was conducted with care and knowledge.

Radiation Oncology

  • Explained the steps I would be going through very well and answered my questions.
  • The Associates were very professional. And helpful to me.
  • I have received excellent care during all my appointments.  The staff and doctors were very helpful with my care.  I would highly recommend this facility.  The care was great.

Emergency Department

  • Lori, the nurse in ER, is fantastic.  She is so nice and informative.

Imaging – Nuclear Medicine

  • Everyone was very pleasant.  Phyllis was exceptional – very kind and considerate.  Very pleasant to deal with.

Ambulatory Care Center

  • Thank you Susie for getting my IV the first time.  Saved me sticks from phlebotomy too.  Very friendly.
  • Sam was wonderful nurse!  Very caring and professional.

PT/OT/Speech

  • Everyone was so great – the care was good.  Mom had a bad night but was taken very good care of.  We feel with all the help from OT and PT she’s ready to go home.  Thank you HayMed.
  • Excellent personal care, with attention to detail.

Cath Lab

  • Certainly no complaint about the care received.  Personnel were friendly and helpful.  Nurse Kaitlyn was very attentive and pleasant.  Chick salad sandwich very good.
  • They made an unpleasable experience as pleasurable as it could be.  More than satisfied with the care.  I give them a gold star for today.  They deserve one.

ICU

  • The staff in the ICU especially Nick was so gracious and caring in the time my friend passed away.  The doctor explained the process of him dying very well to the family and friends.  Very professional and caring staff.  Thank you.

Acute Care Unit

  • My wife and I received excellent care at HaysMed.  The nursing staff and all other employees were friendly and caring.

Sleep Center

  • I enjoyed your sleep study facility.  The room was clean and very nice.  Jeremy and Russell are the best.  They were friendly and very interesting to talk to.
  • The two men were very caring and made me feel right at home.
  • Very good service from Russell and Jeremy.  Was very pleased with the service,
  • Jeremy and Russell were accommodating and efficient setting my sleep study up last night.  Also information on how sleep study works.  Nice guys!
  • When arriving at desk  the clerk was pleasant.  When receiving preparation with answers to my questions regarding the sleep study Russell was very helpful and exceptionally kind, courteous and knowledgeable and helpful.  He had a calming presence.  Russell and Jeremy were both well trained in their approach to me.
  • Jeremy and Russell were friendly and professional.
  • Jeremy and Russell were very professional and helped me to feel comfortable during my stay and sleep study.
  • Wonderful staff.  Jeremy and Russell made me feel comfortable.  Informative.  Good sense of humor.
  • Jeremy and Russell were good at explaining what was going on and why they were doing things.
  • Russell and Jeremy are experts at their job.  They care about you.  Was happy to have them. Thank you.
  • Jeremy and Russell provided excellent care.  They both have excellent technical and interpersonal skills.
  • I received great care.  Russell and Jeremy were both very helpful.  They were professional and friendly.  They made me feel comfortable and relaxed in their care.
  • Jeremy was a very efficient and professional person and pleasant to work with.
  • Before coming to the sleep analysis I was rather nervous about whether I would even be able to get any sleep in a hospital bed.  After all, I often have difficulty sleeping in my own bed.  Jeremy and Russel were very kind, cheerful and efficient as they prepared for the test and my fears were quickly assured.  I actually had a fairly good night’s rest.
  • Both gentlemen were very informative about what procedure would be happening during the sleep tests.  Very professional.
  • The staff was very courteous and nice.  Also they were prompt and answered all questions I had.  The two gentlemen that took care of me were Russell and Jeremy.  Very helpful and friendly.
  • Jeremy and Russell were great.  They explained everything they were doing and were actually pretty fast considering all the wires they had to deal with.
  • Russell and Jeremy were both very knowledgeable about the procedures and prompt to respond to my needs.  Very much appreciated.  Thank you.
  • Russell and Jeremy were very caring and professional.  I felt very comfortable with both of them.
  • Russell and Jeremy were very professional.  They made me feel cared for and comfortable.  I am very satisfied with their service.  Please thank them for me.
  • I was worried about how I would sleep during this stay.  Russell and Jeremy made it quite comfortable and easy to settle it.  Very polite and professional staff.
  • Jeremy and Russell were very professional, showed an interest in knowing about me, engaging in conversation.  Very attentive throughout the night.
  • I had a very good experience.  Jeremy and Russell were very nice and explained the procedures.
  • Russell and Jeremy were very attentive and polite.

Women’s Center OB

  • You all are amazing.  I don’t know what I would have done without you all.  You guys have been very patient with me even though you were very busy.  You guys also have taken great care of my baby.  Thank you all.  You deserve a raise.

Breast Care Center

  • I am grateful for the excellent care, the thoroughness of my breast exam that includes the manual examination and the verbal interaction between Denise and myself.  Denise is truly kind, caring and knowledgeable.  She inquires into all aspects of my physical wellbeing and is willing to make referrals and schedule other diagnostic procedures.  Sarah is also kind, friendly and gives a good pre-exam of my temperature, blood pressure, etc.  The radiologists are kind and thorough in their procedures.  Office staff are friendly and helpful.  I feel cared for and valued as a patient.  I am grateful for this Breast Care Center.
  • Excellent friendly people.  Clean environment.  No negative comments.

Acute Care Unit

  • Exceptional care by doctors, nurses and staff. Outstanding care by nurses on 2nd floor.  All floor personnel were positive and kept me informed.  For the medical circumstances I as treated exceptionally well.
  • Dr. Grove is just amazing!! So smart and skilled and also funny and excellent bedside manner.  Caring and always spends the time with to answer all of my questions.  The hospital staff was great too.  Dorothy Gideon is a true gem.  I could not have made it through his without her help and education.  Nurse Molly was very helpful to me I appreciate her alto too.  PCT Hunter was also great to me. I had a great experience with all of the staff there.  Thank You.  I’d recommend HMC to anyone needing treatment.
  • I arrived at your ED with acute abdominal pain.  Your team from Dr. Yarmer and Allison in the ED, to the imaging staff (who were there after hours) to Dr. Marecic and Dr. Teget and the surgical team were all very kind and provided great care.  I had to have an appendectomy.  The excellent care continued on the floor with Leah Houston, RN, Thank you so much for everything.

Bone, Joint and Spine Center

  • I would like to give a special thanks to the nurses – Amber and Shelby and staff Brenda for their outstanding care of my brother.  Their professionalism and abilities were worthy of praise and recognition.  I realize how difficult patients can be after surgery and during recovery/rehab they went above and beyond.  Thank you and God Bless.
  • Excellent  personal care, with attention to detail.

Dec26
00

Rave Reviews October 2018

By Alan Wamser - Rave Reviews

Acute Care

  • My care was exceptional.  I am very pleased with Drs., nurses and staff on acute care color.  PT Department was great as well.  Food was very good.  We appreciate the care and compassion given during my stay there.  Thank you!
  • Wanted to commend Dawn Rose – evening nurse.  Very professional, excellent care.  All of the staff at HaysMed have provided excellent care.
  • Nurses in ICU were great.  2nd floor nurses were outstanding, very pleasant and professional
  • Treated very good.  Communication of nurses and doctors “wonderful”.  Spoke on level we could understand.  I use to hate ER but this time I came at 2 in the morning and was treated like royalty.  They were great.  I was taken to ICU and treated just as good.  I hated to leave.  Then up to 2nd floor – these people were just as good.  When I left a hug was given – they were very special to me.  I would give A+ rating to the whole bunch.

Women’s Center – OB

  • Our postpartum nurse Kaitlyn was fantastic the day of our delivery.  She was very friendly, cheerful and attentive to our needs.  Overall our care at HaysMed has been wonderful.  Thank you.
  • Everyone respected my wishes.
  • The entire staff was great to work with.  Kathy, Sheylynn and Doris were our main providers.  They were all very helpful and informative.  Thank you for a pleasant experience!
  • Christina was wonderful.  Leah was terrific.  The whole family came in after my surgery and the staff treated us great.
  • Dr. Sloan was amazing!!!! And all the staff.
  • Everything was great – thank you so much.
  • All the nurses did a great job taking care of me.  I did not catch all their names but Patti and PCT Carolyn were two of them.
  • I was very pleased with all of my care!
  • Experience was wonderful.  The staff were great.  Very friendly and very helpful.  There is a reason why I have made the drive and came back to Hays to deliver all my babies.  LOVE the facility and all the staff.  Thank you so much for making our experience here so great.
  • Great care.  Thank you!  Dr. Sloan does mazing listening to individual patient’s needs.  Dyane was awesome even during a busy day and I loved how the anesthesiologist was so personable and walked me through each step! (Zach)  Carolyn also went above and beyond to make sure I was comfortable.
  • I received wonderful and outstanding care while in labor and delivery.  Thank you to Dr. Fort and my nurses Karissa and Dyane for making me comfortable and checking up on everything.  I do recommend HaysMed to all family and friends.
  • My husband and I have been delighted in the care that HMC has delivered to us during the birth of our daughter.  All of the nursing staff has been so helpful and attentive throughout our whole stay; however the care that Abby Morris and Emily provided was beyond exceptional while laboring our daughter.  These two ladies in particular were extraordinary in the care and competence that our family received and are very grateful that they were present.
  • We had a wonderful experience in labor and delivery.  Nurses Kathy and Shaylynn have been amazing; very helpful in answering questions, helping control my pain; giving advice on how to care for our baby.  Dr. Hoskins was very helpful and did a great job with the delivery.  Dr. Mendez was great at getting my epidural placed in a timely manner and was able to get my pain levels down almost immediately.  Overall the staff we have interacted with have been awesome.  We have had a great experience here.

Radiation Oncology

  • My family and I care so grateful for the radiation oncology staff.  From Brenda to Susie to the techs and especially for Dr. Harrison.  We have been treated with respect and dignity.  The entire staff has been friendly and upbeat during a scary time for our family.  God Bless your work and all of you.  Thank you.
  • All services and treatment to date have been outstanding.
  • The care I received during my radiation was exceptional.  Ladies were very caring and accommodating.
    Everyone was very nice.
  • We are very happy with the doctors and nurses and all other staff!  Everyone was very nice and respectful.  Everyone is helpful answering our questions and explaining things.  We are pleased with the services he has been receiving!  Thank you so much.
  • All of my nurses, Haley, Andrea, Melissa have been very nice.  They make me feel so good and make my treatments better with all their friendly smiles.  I like to think I found new friendships.  Thank you.  They take good care of their patients.
  • I would like to thank everyone at the Dreiling/Schmidt Cancer Institute.  Due to their professionalism, my 28 days of radiation treatment was counted on each morning by the greeting of Brenda at the front desk.  Thanks to the radiology team, to nurse Suzie along with Drs. Prasad and Harrison, my treatment time was very comfortable.
  • All the ladies in the Rad Onc department are all very friendly, outgoing and always willing to help.  I truly think of them as friends.  Both doctors have been very nice and caring as well.

CPCU

  • Krystal, Kathy and Shelby and Jessica, APRNs were very courteous!  I know for a fact they’re busy but they always make time to help everyone and mama two.  I greatly appreciate that ya’ll!
  • All the nurses and CNAs that I dealt with in my care did an exceptional job.  Thank you very much.
  • My wife had a pacemaker inserted – in and out of hospital for 4 days.  Care overall was good.

PT/OT SPEECH – Outpatient

  • We wish to thank Theresa Heimann, Melissa Ginther, Cari Readle, Chris and Kelly in the Outpatient Rehab department for the outstanding care provided to our son Jackson.  Theresa reassured us at the first visit, which was so needed at that time. Melissa and Cari worked so hard to help Jackson improve and all 3 celebrated his small gains with us.  Chris and Kelly were so accommodating, helping us reschedule around Jacksons multiple doctor appointments, surgeries and hospital stays.  After 4 months of therapy we felt equipped to do it on our own at home.  Thanks to each one of those ladies.

PT/OT/Speech – In Patient

  • Everyone in therapy was great!  Treated me well and helped me with my therapy.
  • This has been the best service I have ever had in a hospital. Employees were always kind and caring and respectful.  The doctors were also great too and were concerned for my health!

ICU

  • Thank you to all for taking such excellent care of my dad.  All of the doctors, nurses and staff were very caring and very thorough in explaining everything and making sure my dad was comfortable.

Cath Lab

  • Very pleased with procedures, awesome explanation of all aspects of it.  Helpful personnel everywhere in hospital, doctor and staff.
  • All of the staff were very friendly and explained things thoroughly.  All questions answered.  Samantha, Carmen, Elizabeth – can’t remember all of the names but did a fantastic job.  Thanks.
  • Katelyn and crew took good care of me, explained what was going on, etc. and of course Dr. Thapa great bunch of people.

Bone, Joint and Spine Center

  • I received a left hip replacement.  Dr. Cheema and his team were EXCELLENT!  To all the nurses, CNAs and staff in the Bone, Joint and Spine floor –  were A number 1.  They took very good care of me.  They are an ELITE group of people.  Even though I live in Dodge City this is why I come to HaysMed for my medical care.
  • Lauren and Paul are very good to the patients and the others on the joint floor need praises too.  They all are deserving of a lot of praise.  Misty is an awesome OT.

Cardiac Rehab

  • Both Carmen and Amy were very helpful and concerned about my wellbeing.  Glad to have them on my side.
  • The cardiac program has been very beneficial and enjoyable for me.  I am stronger than I was at the beginning of the program, and I look forward to each session.  The HaysMed Associates monitor each patient’s progress carefully.  The Associates have excellent interpersonal skills and seem to enjoy their work.  I want to recognize Amy and Carmen for their exceptional care.
  • Amy and Carmen were both exceptional in terms of the professional services provided.  But importantly, they created a positive environment for all patients.  You are fortunate to have such qualified employees.  The other staff members were also great.  I have nothing negative about my rehab experience.
  • The people here are most helpful and are very caring.  I have nothing to say but good things.
  • Exceptional care:  Carmen and Amy.  I have no complaints about any of them.  They are all very good.  I loved my cardiac rehab experience and would/have highly recommended them and their program.
  • The staff at cardiac rehab is the A-TEAM.  Always showing concern and wellbeing of the patient.  Amy and Carmen are very encouraging and keep the motivation in a patient very positive.  I highly recommend cardiac rehab.  NOTE:  It is pretty amazing when Carmen bumps into me at a store and carries my heavy items to my vehicle.  This girl really cares.  And I know that Amy cares just as much.  Thanks a million!
  • The care given me was of the highest quality.  Technically it was exceeded only by the wisdom and personal care by Carmen and Amy.  I recommend cardiac therapy to everyone.
  • The skill, knowledge and empathy of the staff – all of them, but especially Amy and Carmen – have shown it is just remarkable.  The staff welcome the people, engage them in both personal and health conversations and make them comfortable at every turn!

Imaging

  • Arika (Admissions) and Phyllis (Imaging) went way beyond in helping today when I messed up my appointment day.  In taking my fluids for imaging they made it possible to squeeze me in.  These girls were so professional and most pleasant to have helping me.

Urology

  • The hospital staff in registration, surgery and Western KS Urology are always on top of everything.

Ambulatory Care

  • Nurse Abby in surgical was absolutely wonderful.  Got my IV on the first try and that never happens and she was extremely kind.
  • The nurses were all great, but I want to thank Abby.  She is a wonderful nurse.  She made me feel very comfortable.  Everyone tried very hard to make the experience as easy as possible.

Sleep Center

  • The guys were very direct with what was going to happen with strictness and kindness also.  Their attitudes were good with a lot of humor in it.  They made me feel at ease.  If I needed the sleep study again I would love to have them here.
  • Jeremy and Russell both were great.  They explained why they were hooking up all the various monitoring places and that they watched for in sleep.  Came when called to assist a bathroom visit and made me feel very comfortable in an awkward situation.
  • The men were very good and courteous.
  • I received excellent care from Russ and Jeremy.  I never felt uncomfortable any time.  I feel very at ease.  Russ and Jeremy worked well together.  It was never uncomfortable.
  • Thank you.  The two guys that took care of me were very professional and pleasant to visit with.  The room was great.  I felt like I was in a hotel.  Thank you.
  • The staff was awesome!  Felt very welcomed to be here.
  • Was treated well and respectfully by your staff.  Make my day more relaxing then I thought it would be.  Very pleased.  Thank you.
  • I was very happy with both Russell and Jeremy.  They explained all and were very gentle.  Thank you.
  • Jeremy and Russell were great.  I am looking forward to getting my cpap machine and getting a good night’s sleep.
  • The procedure was fine.  The two gentlemen were professional and friendly.  The bed was comfortable.
  • Jeremy and Russell were very professional and friendly.  Did a great job at letting one know what was going to go on.  Thanks.
  • Russell and Jeremy were very professional and friendly.  They made a potentially uncomfortable situation as good as possible.  Instructions and explanations were very helpful.  Bed could be a bit more comfortable.
  • Everything was excellent with sleep apnea testing.
  • It was very a very good experience.  The staff was awesome.

Breast Care Center

  • Very professional!!  Great atmosphere – everyone is smiling!! I love it.  You’re all super individuals and I’m so lucky to be your patient.
  • My experience here has been extremely positive…a friendly welcoming greeting  when I entered, beautiful clean space, immaculate dressing room, respectful, kind, caring techs.  This place makes the atmosphere as comfortable as possible.  Well done.
  • Office lady was great, respectful.  The lady that did the test was absolutely magnificent and highly recommended by me.
Dec26
00

Rave Reviews September 2018

By Alan Wamser - Rave Reviews

Radiation Oncology

  • The doctors and nurses show genuine concern for how the patient is feeling and for their comfort.  Every visit I was greeted with a warm welcome.
  • We would like to give a big “Thank You” to HMC, their Doctors, Specialists, Nurses and all supporting staff for the exceptional care given to me with my recent medical issue.  I must rate my experience as an A+.  Thanks go out to the Doctors Lopez, Prasad and Harrison that helped us make an informed decision for the treatment we selected.  Their expertise and guidance was extremely helpful and reassuring.  They would take the time to inform me and my wife with every step along the way.  Making each of my 33 days of treatment pleasant and comforting started with the friendly smile and sincere welcome in the morning for me and my wife from Brenda at the admissions desk.  Passing the nurse’s station was another warm welcome from Suzie.  She always took time to engage in friendly conversation and yet maintain her professionalism each Monday for my weekly progress report.  When I crossed paths with Leo he was always friendly and genuinely concerned about my wellbeing.  The ladies that administered my treatment were exceptional.  They always created an atmosphere that was professional, friendly and extremely comforting.  They kept me informed and answered any questions that I would ask.  Andrea, Melissa and Hayley are the best.  Once again “Thank You” to all.

PT/OT/Speech – Outpatient

  • We wish to thank Theresa Heimann, Melissa Ginther, Cari Readle, Chris and Kelly in the Outpatient Rehab Department for the outstanding care provided to our son.  Theresa reassured us at the first visit, which was so needed at that time.  Melissa and Cari worked so hard to help him improve and all 3 celebrated his small gains with us.  Chris and Kelly were so accommodating, helping us reschedule around my sons multiple doctor appointments, surgeries and hospital stays.  After 4 months of therapy we feel equipped to do it on our own at home. Thanks to each one of those ladies.

Ambulatory Care

  • The quality of care is outstanding.  Please keep up the great service.
  • My nurse Abby was really nice and helpful and all other stuff.

Wound Healing Center

  • We are pleased with the care we have been given during our visits.  When we have called they have answered our questions right away.  Thank you for the good care.

CPCU

  • All of the staff did a great job.  No complaints.
  • Excellent care.
  • Everyone was very patient and good with him.  He had great care with all who took care of him.  We appreciate all you do and thank you very much.  Very pleasant and friendly.
  • Very excellent care.  Very friendly staff and very knowledgeable.  Very clean and sanitary facility.  Thank you all for saving my life.

Women’s Center – OB

  • You attended me with good care, thank you so much for your service.  I appreciate you so much.  You have been really nice.  Thank you sincerely.
  • I can’t just name one person – my experience here has been wonderful.  Not that I wanted to be here.  Everyone has been professional but caring.  They all helped when I asked and tried to make my stay as good as it could be.  Thanks for all who I came in contact with.
  • The staff was really helpful through the pre-op stage until the discharge stage.  Always willing to lend a hand or grab something if need be.  They were really helpful in explaining everything for us new parents.  Never seemed like we bothered them, which is great!   Had a very positive and relaxing experience here.  I definitely couldn’t be happier with our choice in facility to deliver our daughter.  Would very highly recommend to anyone looking for better care.  Great staff.  Zach, Karissa, Nicole, Kalin and Alicia Rock!
  • Everyone taking care of me was amazing.  Kathy and Sheena took great care of me when I couldn’t get comfortable after delivery and got my blood pressure down.  They were really gentle and understanding and made me laugh when I needed to!
  • Our experience was wonderful.  All of our nurses and the other support staff were so nice and helpful.  I would especially like to recognize Alicia and Lolly.  They are great and the care provided was exceptional!!  I just wish that the cups for water were a little bigger.
  • Did a great job!
  • Nurse in OB named Patti was very kind throughout my delivery.
  • Very kind and helpful nurses.  Food was awesome.  Doctors were very reliable and great bedside manner.

ICU

  • Great care here at Hays Medical Center!  Everyone is so friendly and helpful and the care my Dad has received has been exceptional!
  • Our first full day in ICU was scary.  My husband had a saddle pulmonary embolism.  We had some extremely scary choices to make.  Our nurse took the time to sit with my husband and I and explain all the side effects and choices available.  Thank you for taking the time to help us make an informed decision.
  • The care my father received during his stay in the ICU at HaysMed was amazing.  I am his daughter and I am sitting here at this time filling out this survey with my dad.  I’m not sure either of us can come up with all the uplifting, positive and amazing words to describe how we will about the care he was given.  A Dr. D greeted me as soon as my dad was stable enough.  Dr. D talked with me kindly and explained everything the best he could for me and my family to understand. Then my dad’s night nurse Ami  is amazing.  She has such a calming and extreme caring personality. She went above and beyond to give my dad the best care.  Ami also took the time to make sure I didn’t have any questions that needed answered; she is truly an outstanding nurse who deserves recognition.  Do want to thank everyone in ICU for the care.
  • Thank you for the great care you give your patients.  I trust the people at the Hays Medical Center.

Cath Lab

  • My experience with the cath lab includes the installation of a pacemaker and a left heart examination.  The care I received was very professional, caring and thorough.  I am very pleased with the care I received and recommend HaysMed highly.
  • Patrick Green, RN was very good.  Went out of his way to get whatever I needed or wanted.   The procedures went without flaws and recovery was excellent.  My husband recommends a 10% raise for Patrick.  Appears as though he loves his job.  The hospital food was excellent!  I am impressed.

Acute Care Unit

  • Excellent nursing staff.  Very pleasant environment.  Clean room.  Food was delicious and was served promptly.  Even at night the hall was quiet.  My light was answered quickly when I had a need.  All my nurses were great.  Day Nurse Gayla was very good.  Also Emily, CAN on nights or evening shift.

Bone, Joint and Spine Center

  • My nurses were very nice – patient with me – answered all my questions, and very professional.

In Patient PT/OT/Speech

  • Very courteous and patient and easy to work with.  Very knowledgeable and friendly and professional.
  • Everyone was so helpful.  I’d recommend this hospital to my friends and/or family.  Dr. Akinbo was great!  As was Dr. Max.  Thanks to everyone.
  • All of your staff are great.
  • All very helpful.  Thank you.
  • Very professional!  Very Knowledgeable! Very friendly! Very helpful!

Outpatient Rehab

  • Had exceptional care and concern from both Teresa Heimann and Debbie Cook.  Answered all my questions and improved 75% from start date.  Thank you.
  • Professional, caring, helpful staff.  Exercises tailored to individual needs.  Evaluation and follow up helpful to regain range of motion and ability to resume daily self-care – OT Brett great.
  • Whitney Fort – excellent helper and very informative.  Lindsey Dreiling also informative and helpful.  All of PT are very friendly.  Much information was given about managing my pain.
  • Fabulous staff!!! Debbie, Melissa and Bob.
  • I’m pleased with the direction I received and also the counsel regarding stress, pain and progress.  I can honestly say I forward to my rehab sessions – very satisfied.
  • Great Team in Outpatient PT.  So willing to work with me, yet push me to get stronger.  The reception staff as well as the PT folks always had a smile and threated me with compassion.  Excellent service from this great department.
  • I work with different PT personnel and each one knew what I needed to work on and how far to push me.  Wendy was able to set a routine that was in the area where I needed work.  Joyce added some extra to help with posture and this helped support the shoulder we were working on.  I am pleased with progress and the staff was always friendly.

Emergency Department

  • Dr. Sandoval and my nurse Juliet were very accommodating.  I kept getting news that was a little scary but they kept me educated and up to date on the process.  I was really freaked out and wished my family was near me; however, when it came time for my appointment both the nurse and doctor made sure I was comfortable and OK.  I really want to thank Juliet for being so kind and compassionate; it really made a difference in how I was able to handle things emotionally.

Imaging – Mammography

  • Danielle did a great job administering my mammogram.  I felt very comfortable.  Check in was smooth.  I didn’t even get a chance to sit down before they called me back.  I was in and out in less than 15 minutes.  Great job!  Thank you!
  • Very positive experience – as much as can be expected with a mammogram!  Laura made me feel good about being there.

Sleep

  • Both Associates were very kind and patient with me.  I had trouble falling asleep and they were very nice about it.

Volunteers

  • I was sitting in the lobby stressed about my brother by myself and a volunteer named Lucy came up to me and was having a very nice and well needed conversation with me that helped me emotionally a lot and then later I was confused and didn’t know my way and she just up and showed me the way across the building to the cafeteria.  I would like to announce her for her very nice and helpful deeds.  Thank you.
Dec26
00

Rave Reviews August 2018

By Alan Wamser - Rave Reviews

ICU

  • My experience here was good.  I had an awesome nurse named Trish.  She was good in every way.

ED

  • We had stopped in Hays while traveling to Colorado when my husband starting having pain in his chest.  We came to the hospital and did not have to wait, he was taken to a room where the staff starting checking vitals.  Dr. Yarmer came in and suggested some tests that he felt needed to be done.  They were quick to do them and were very efficient.  Dr. Miller relieved Dr. Yarmer and he was very good with giving us his opinion and suggestion also.  We appreciate all the nurses and doctors for the care he received.

Radiation Oncology

  • We have felt very blessed by the time we entered the doors until leaving.  Each one from the receptionist, nurses, technicians, doctors has been superb.  They have each made what could have been a frightening experience into a positive one.  We are grateful for this facility to be within driving distance.  It is a calming atmosphere to enter.

Southwind Surgical

  • Friendly, efficient receptionist.  Pleasant atmosphere of waiting room.

Acute Care

  • I have received excellent services and care while a patient in room 213.  The nurses and all others are all very caring and supportive.  Their pleasant smiles always brightened everything up.  I am very appreciative of the care I received and urge them to keep up their good work.  May God bless them all!  This includes all nurses, aides and others who provided care.

In-Patient PT/OT/Speech

  • We are so appreciative of the excellent care and dedication of all the medical teams that provided care.  Everybody was professional and caring.  We would highly recommend HayMed and DeBakey Heart to anyone needing cardiac care.
  • The therapists assigned to me were very helpful and knowledgeable.  They were courteous and understanding and kind.

Wound Healing Center

  • I have just started going to the wound care clinic.  This is my second visit.  Every time I enter the DeBakey entrance the gentleman at the desk always greets me.  All the ladies that I have met in the clinic are upbeat and fun to have conversations with.  They answer all my questions and give directions as needed and clarify them when I need them to.  I wish I could write all their names but I don’t remember them.  Thanks for all you do and all the improvements to the hospital itself.
  • Everything was great.
  • Staff was friendly and very informative!

OB

  • Abby was an amazing nurse, from labor to helping with breastfeeding, diapering, bathing.  She was great!
  • Kathy, Katie, Pattie were very helpful.  Thank you for all you did and your hard work for me and Kinslee.  You guys are very good nurses.  Thank you for the very welcoming stay and all your hard work.
  • The OB/GYN department was super helpful and very resourceful with me and my baby.
  • Excellent care.

ICU

  • This is a letter of gratitude from our family to this excellent facility and top notch medical providers.  From the moment my daughter arrived, it has been evident that my child’s care is a priority.  From the nurses to the doctors, my daughter is getting better and healing.  I cannot thank everyone enough for the care, patience and time to explain her progress.  Thank you for accommodating my family and saving her life.  Excellent, exceptional, great service!  Thank You!

Sleep

  • Jeremy was very courteous, very nice guy.  Knows his equipment and his job.  Told me his name several times.  He also had a trainee with him and he was very nice as well.  Explained everything to me how this all works.
  • Room pretty cool.  Staff great.
  • Jeremy and Russell were great.  Facility was clean.
  • Jeremy and Russell are very personable and made the study more comfortable.  Very great patient care.
  • All very good!
  • Very friendly staff, nice bed, nice rooms.  Room was dark and quit for a good night’s sleep.
  • No complaints – very good service.
  • Jeremy, the HaysMed Associate, gave exceptional care.
  • Jeremy was fantastic.  He showed up quickly when I needed something and always provided it quickly.  Fun and friendly and made me feel more comfortable and relaxed.  Knew what he was doing and answered any questions I had.  Was a very pleasant experience.  The woman that called and set things up was also excellent.  Very pleasant, knowledgeable and not in a hurry to explain things and hang up.  Had a great conversation with her.
  • Thank you Jeremy for taking care of me.
Dec26
00

Rave Reviews July 2018

By Alan Wamser - Rave Reviews

Ambulatory Care Center

  • I’m very impressed with not only the staff here, but my nurse Sam has been excellent! Caused no pain inserting the needle!! Unbelievable. I’ve never had a nurse do this without pain. Sam is excellent also very good in showing the RN trainee. Of course, Doctor Hodny is the best. Very trusting, commutative of surgery. Of course anesthesiologist he was wonderful. Nice and also very attentive to detail about my medical problems and needs.

Women’s Center- OB

  • Kathy, Susan and Nicole were great! Thank you!
  • All of my nurses have been so helpful and wonderful! Dr. Sloan was amazing and I will recommend anyone to come here for delivery!
  • All the nurses as well as Dr. Fort were fantastic! Epidural took too long to get there.
  • We really appreciate the great attention and care we received. Thank you! All of our nurses were exceptional.
  • We have had nothing but exceptional care and experiences here at Hays Med. We selected this hospital after a bad experience at a different hospital and we made a great decision. Each employee, nurse, doctor and other staff we have seen has treated us with great care and compassion I felt like they really cared for us and our health and well-being.
  • My husband and I just welcomed our first child, and we want to express our sincere gratitude to our entire team. We had the best nurses! Alicia, Kristin, Molly, Shannan, Leann and Carolyn were the best!! They took wonderful care of us and helped ease our anxieties. Our lactation consultant, Jessica was wonderful as well; she greatly helped to improve feeding with our beautiful baby boy. Thank you to the entire Hays Med team! Our discharge nurse, Ashley, was lovely as well!
  • Thanks for taking good care of me and my baby, and also my mom.
  • The care I have received has been excellent. Each staff member has shown great professionalism. I felt that each one genuinely care for my family. You all are awesome!
  • The staff did a wonderful job of making us feel at home and well taken care of. Any questions we asked they had the answers for. Thank you all so very much!

Wound Healing and Hyperbaric Center

  • The staff is so amazing and wonderful here! We never have to wait to be seen and everyone is so kind. I greatly appreciate that all staff take the time to answer any questions and they always make sure I understand what is going on. Audrey and Leslie are so incredible we just love them! It is worth the 2 hour trip here every week to make sure I heal. Thank you! Jennifer was also so caring and takes such great care and time with us. Such a good team!
  • LPN Michelle and Jennifer are great, so helpful. And patient. Audrey and doctor are good. Glad to be getting his sores healed up.
  • Yes I would just like to let somebody know just how satisfied I am with the staff in the wound clinic they are so awesome. And patient with me thank you Doctor Hornick aka Superman. Jeff aka Lady’s Man and Michelle aka Wonder Woman as well as the rest of the staff… I just couldn’t remember all their names.

Cath Lab

  • Everyone was great – helpful – kept me informed – explained each step of the procedure and follow ups.
  • Kathlin did just a fantastic job. THANKS!
  • The care was excellent the staff was friendly, informative, and helpful. I very much recommend the services provided here.
  • Very good experience – good music etc.

PT/OT/ Speech

  • The staff was awesome. My nurses were wonderful.
  • Everyone – Dr. Cheema, Nurses, PCTs, PT, OT, Kitchen and anyone else that stepped into my room all spoil me. Their attitudes are great. I think they all love their jobs. They are so respectful. Thanks for making my stay wonderful. God Bless you all.
  • PT was great. Took good care of me. Kept me informed of my progress. OT was fine. Very helpful offered suggestions on how to do things when I get home.
  • The care I got was very good. A R.N. named Janice was exceptional.

Acute Care Unit

  • I’ve received wonderful care! I was treated as a friend who needed care.

Bone, Joint, and Spine Center

  • Thapa has been beyond remarkable in diagnosis and treatment of mom’s (Clara Fern Hawks) Heart rate issues. She has kept us informed of every step in the process and explained in detail to mom so she understood. The entire stay has been a very positive experience – Nurses, Doctors, Case management WOW.

CPCU

  • “Everybody was really great.” (From Francy) family feels staff worked to make stay as comfortable as possible, though it extended 3 weeks! More food options could be offered when patient is here long periods of time.
  • Very good care from all the nurses and doctors and staff the friendly staff took very good care of me. Including time to visit and make sure I had everything I needed. I thank everyone on staff for the good care I got

Dreiling Schmidt Cancer Institute

  • How in the world do you expect me to point out exceptional people in an organization when they are all exceptional. Why do I say that? I have never been treated any better at any place than the radiation therapy (Oncology) department at Hays Med. They were all very caring, concerned, hardworking, professional and overall exceptional. They all tried to make me feel comfortable in an uncomfortable situation, and I say they succeeded very well!
  • My radiation went smooth I am thankful for all the girls back there. Melissa, Beth, there are two others that are back there both great. They are blonde can’t remember their names. Donna at front desk is so helpful. All the girls have been wonderful. Thank you so much for all you have done for me.
  • The team you have assembled together on the radiological side of treatment is nothing short of AMAZING. They make dealing with this disease a whole lot more tolerable. Brenda, Andrea, Melissa, Suzie and Haley are truly my “Angels”. I Thank God for placing them in my life to treat and overcome prostate cancer!!
  • The entire staff of Dreiling Schmidt Cancer Institute has treated me very good.

Convenient Care Clinic

  • Too long of a time in the Back room 45 minutes before visited.

Imaging – Mammography

  • Andrea was very sweet! I like that she had a gentle touch: A caring personality! Great job Andrea. Much appreciated, Angela.
  • Denise was very nice, very gentle, makes the mamo easier.
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