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Women’s Center—OB

*Each and everyone of my nurses were wonderful. They kept up on my pain and anything else I
needed.

*Nurse Patti has been helping me all day. She is incredibly nice and gentle. This is the second
time I’ve had the pleasure of her care and I couldn’t be more pleased!

*Thank you to all of my labor and delivery staff for doing EVERYTHING in their power to give
me the best most comfortable (as comfortable as I could be) labor, delivery, and after care in
their power. Its so easy for people to ruin a special moment like that but thankfully I didn’t have
to worry about that.

*The staff was great and we had no problems with anyone.

*My nurse, Kathy, has been amazing!! She has made this as easy as possible and very
supportive! She has made sure I completely understand what is happening the entire time. The
entire staff made me feel very comfortable and sage. Amanda was my night nurse, you can tell
she is very caring and fantastic at her job.

*All of the nurses have been caring and attentive to all of my needs. Nurse Patti was the nurse
while I was in labor and she was very patient. I loved that no one wanted to rush me into a
c-section instead of letting me try to push her out even though it was very hard.

*We were very pleased with our care here. The nurses were all so helpful and comforting and
Dr. Hodny and Dr. Heston were professional and very knowledgeable about questions or
concerns we had for them. We will definitely be delivering here again if/ when the time comes!
Thank you staff at HaysMed!

*Everyone was great! Thank you for helping me bring my beautiful baby into this world!

*We loved all of our awesome doctors and nurses! Each one was very caring and
communicative!

*We could not have asked for a better experience while we were here for the birth of our
daughter. The Dr’s were professional and very personable. The nurses provided us with a
wealth of knowledge and took excellent care of all of us.

*For the last minute c-section a little early Dr. Hodny did a great job. My anesthesiologist helped
me manage pain. I’m thankful for all the great nurses I’ve had: Wanda, Kalin, Shey, Kelly just to
name a few. From lactation services to Dr. Heston, the pediatrician. I can’t thank you guys
enough! You guys truly care about you patients and make times that should be overwhelming
not be.

Acute Care Unit

*I want to thank you all in the acute care unit. This was the very two worst 2 weeks in my life. The nurses and staff were very caring; kept me alive when I didn’t care if I lived or died. Your caring kept me alive. I can never express or thank you all so much.

*We have received the very best of care for my husband during his stay on the cardiac unit. Very professional but also caring of how he’s feeling. Thank you so very much cardiac unit!

Imaging—Mammography

I was pleased with my visit- Leah was friendly and made the visit good.

As a breast cancer survivor it is very stressful doing mammos. Leah takes such good care of me and always makes me feel comfortable! I love all the girls at this clinic! HaysMed is very lucky to have such great employees.

CPCU:

I just want to say I don’t usually fill things like this out, but want it know that the staff at HaysMed was absolutely awesome. A great since of humor and very accommodating. I would especially like to acknowledge Sarah Long, Barbara Miller, Kathy McGinnis and Noel Bates. Thank you all so much for helping me, it meant so very much to me!

*Very enjoyable stay. Aids are very polite and helpful. Nurses are knowledgeable and friendly. Willing to go beyond yes and no answers to questions. Loved visiting with all the staff members. I would recommend this hospital to anyone. Thank you for the delightful stay.

*Wish I could remember the names of everyone who I had personal contact with from the moment I entered the ER, to becoming a patient that the DeBakey wing, but there were so many! I will say this it refers to ALL: Very Kind, thoughtful, friendly staff! From ER to my floor and room, nurses, Dr’s and nuclear dept. As I am sitting here waiting to be discharged, I listen to the interaction between the co-workers themselves and can see and hear the teamwork and friendships within the staff. Very professional yet sincere kindness. Thankyou!

*On my short day and ½, I experienced the best stay possible. Staff was very pleasant, helpful and caring. Thank you for your support!”

Bone, Joint & Spine Center:

*I am writing on behalf of my father and myself. My father received excellent care from the team on the bone, joint and spine floor. They were so attentive to his every need; they encouraged him, gave him positive reinforcement and were extremely patient. I can’t give enough praise to : Amber, Tina, Brenda, Kinzey, Lauren, Shannon, Stephanie, Mark (TCNS) and Aubrey (TCNS).

“*I continue to be impressed with the people working in the bone, joint and spine center. All my call lights were promptly answered, all my questions were directed properly. Most importantly, I felt as though I were the only patient at the time, that they gave me all the time that I needed. I have used the After-Visit call line and have found it very reassuring! Thank you!

Dreiling Schmidt Cancer Institute

*This radiation has been an exceptional experience for me. All three radiologists are extremely kind. I was very nervous starting this, but their smiles and very caring attitudes to me really made me relax and open up. The receptionist was really cool. She always greeted me very warmly and with a great sense of humor. They turned a bad illness into a great experience.

*Please forgive me for not remembering names but the radiology crew at your center are superb! From the daily morning greeting and departure from Brenda, to the awesome girl in that department who have worked with me so nicely. They have become personal friends and have made my many visits there easy to get through. I loved talking and joking with them especially about the ice cold hands that make me jump! Great gals, not one in particular but all three of them provided excellent service and care to their patients! Keep up the great work! My experience hence has been very positive! Thank all of you so very much!

*I would like to thank everyone in RAD oncology Dept. From the receptionist, to the nurses who treated me to all of the doctors I have met. I have been treated with kindness, compassion, courtesy and each and everyday everyone was concerned as to how I was feeling each day. And to all the other patients I have met. I want to thank you all very, very much. HaysMed can be thankful for such wonderful staff in their cancer unit.

*Awesome!

Cath Lab

*My care here at DeBakey clinic is the best. The whole experience went far better than I expected. The Dr., Nurses and support staff all receive an A+. Thanks to all of you, keep up the good work.

*All people were as special to me and my family especially but what a nurse. He explained everything even though I didn’t have any questions , but will have some on the way home.”

Cardiac Rehab

*Amy did a very good job!

*I would like to thank the staff at HaysMed, cardiac rehab with their help. My recovery was a pleasant journey. I will recommend to anyone needing cardiac rehab, HaysMed is the place to go. Thank you.

*The staff in cardiac rehab are very pleasant and friendly, know their job and are kind in asking me to do something. Understand where I am coming from if I refused a step or una-ble to do it. Good team, no friction noticed between nurses which is a pleasure to see. Eve-ryone gets along

*I enjoyed the exercises. The ladies were very helpful and pleasant. Carlen and Ami were wonderful. They answered questions when asked.

*Carmen and Amy were very good with my needs as a cardiac patient. They helped me understand what type of exercise is heart healthy. They were very concise about my other heart issues that came about in rehab. They were very professional and do an excellent job in their field. Thanks.

PT/ OT/ Speech

*We can’t say enough about the great people here they have been so helpful above and beyond.

*PT/OT were both very good, they both help a lot

Emergency Department:

*Your ER doctors used to have such a bad rap. But you hired 2 new doctors and they are both so very kind especially Dr. Miller. I’ve never had good experience with ER doctors because I suffer migraine headaches. The other doctor who is kind and actually listens to me is Dr. Garver.

*Special nursing has been there for me for going on 4 years and every nurse in that department is amazing. Janine and Sandy are very sympathetic, but literally no complaints. I only wish I could show how much I appreciate them. They deserve the best. Love all these ladies

*Every time Jason in the ER is my nurse he goes above and beyond. He is absolutely my favorite nurse for he shows empathy and kindness. Wish all your ER nurses and Doctors were as kind as Jason is.

Sleep Center

*I had a little trouble locating the sleep clinic. Once things got started the instructions were clear and the setup/ application of sensors went quickly and were explained well. When my sleeping indicated issues after 1.5-2 hours things were adjusted.

*I thoroughly enjoyed my stay. I was totally relaxed and had the best of care. He was very helpful and gave me hope. May God Bless him richly!

*All questions were answered. All my needs were addressed and met. Because of the relaxed experiences I was able to respond to the testing.

*Very good care- explanation of what was being done.

*I think my sleep study went very well and very professional.

Dreiling/Schmdt cancer Instsitute

*Thank you all for helping me through a difficult time.

*My time spent at the Cancer institute went by very fast and I looked forward to seeing Melissa, Hayley and Andrea’s smiling faces every morning.  Brenda would always say good morning when you walked in the door.  It has been a very pleasant experience.  Thank you all very much.

*The staff from top to bottom has been very friendly and helpful.  I have had friendly and
gracious help.  Everyone seemed to go out of their way to please.  Everyone seemed skillful in their job.  Both me and my husband were being treat in different departments.

*I was well pleased with the entire staff at the cancer institute as well as the radiology
department.  The radiation therapy techs were kind, patient and professional.

*I am 100% satisfied.  Doctors are great, staff is great.  Everyone has made me feel very comfortable here.

Acute Care Unit

*I believe HaysMed has the best doctors and nurses in the state.  They are so caring and concerned about your health.

*Great experience while we were treated in the ER and after being admitted to the hospital.

*Brooke was an amazing CNA for me.  She has the perfect personality to interact with
patients.  I felt so comfortable with her and she made me smile and laugh so much during a miserable time.  She just made my stay so much better and I always looked forward to
seeing her.  HaysMed is so lucky to have her—she was such a bright spot in my day.

*Jaryn was just INCREDIBLE!  We just loved her—her personality is just what an RN should have!  She was so knowledgeable and helpful and made us so comfortable.  She was just a joy and we are so glad we had the privilege of meeting her!   We can’t thank her enough for all she did.  We will miss her smiling face and great sense of humor!

*Brooke was my mom’s CNA several times during our sty here.  She was EXCEPTIONAL.  She seemed to know what mom needed before mom even knew herself.  She clearly has a heart of gold and takes amazing care of her patients.  I hope the nurses and doctors see what a great asset she is here. She sets the tone for a patient for their whole stay and she helped make sure mom’s stay was excellent.  We will miss her.  Please let her know how thankful we are for her.  She is such a sweet person and deserves to be recognized for her performance!

Acute Care (Continued)

*Makenzie was a wonderful RN!  She was so attentive and made me feel right at home.  She was very helpful and made sure I had everything I needed.  The patients here are lucky to have her.  I hope you know how great she is!

*Sharon, our PCT on the acute floor was wonderful!  She brightened up mom’s day
whenever she was working and had a great bed side manner and demeanor.  She really helped make my mom’s hospital stay an enjoyable one and we are so thankful for that!

*I believe HaysMed has the best doctors and nurses in the state.  They are so caring and concerned about your health.

*I think that the doctors and management should be happy to know that they are working with the best nurses and CNAs that are available anywhere.  From check in to surgery prep nurse to the surgical nurse and recovery room nurse.  Then to all the acute care staff.  They are a joy to be around and talk with.  Thank you all.

Cath Lab

*Thank you for the excellent care I received in the cath lab!  I appreciated the
professionalism and friendly attitude of everyone involved in my procedure.  Donn at the check in desk, Kaitlynn and Devin were all wonderful!  Dr. Thapa is a jewel!

*I had a heart cath this morning, my first, and it was an easy experience thanks to the cath lab staff.  Katelyn was my nurse—friendly, informative and professional.  Everyone was
efficient and caring.  Dr. Janif’s friendly manner put me at ease.  I want to recognize each one of those who made my procedure such a comfortable experience:  Dr. Janif, Katelyn, Pat, Carmen, Zach, Cathy, Devin, Stephanie and Kelli.  I hope I didn’t miss anyone because they were all just wonderful!

*Everyone has been very professional and helpful.  We appreciate all your help.  Kelli was very patient and thorough with all our questions and explaining things.  Dr. was great too.

*Staff was very good…friendly yet professional.  It was a comfortable experience.  I feel I was well informed about the procedure (heart cath) and the home instructions were
explained clearly  Dr. Ashraf also answered all my questions and is a great doctor.

*I am beyond happy with everything at Hays Hospital.  Love the staff!  Every single one of them!  Love the Doctor!!  Dr. Janif is the best!!  I will always use Hays for all my medical needs!

Imaging—Mammography

*The people here are very friendly and helpful.  They take care of you’re here.

*Denise was so fast and friendly—loved her!

Imaging—Mammography (Continued)

*The mammogram was fast, efficient.  I did not have to wait.  The technician was charming.  This was a nice experience.  Friendly and efficient.

Ambulatory Care Center

*Thank you for everything.  Everyone was friendly from waiting room to recovery.  Susie is awesome and very friendly.  She made me feel comfortable.

*Everyone was wonderful and courteous.  Nurse Amanda was very helpful in taking care of my needs.  Very professional and answered all my questions.  Dr. Hornick also very
professional and very thorough in informing me of all of his findings. Thank you HaysMed!

*I was very impressed with my entire experience during my colonoscopy—from check in to release.  Dr. Cunningham was amazing—very easy to talk to and explained my procedure—answered questions perfectly.  All the nurses from Amanda at check in to the nurse who took me to OR (forgot his name) to the anesthesiologist and nurses in OR were very friendly and made me feel very comfortable.  Thank you very much.

*Awesome care and staff.  Thank you!

*Everyone was very friendly and professional!  Very helpful and made me feel very
welcomed.  Ashley was the nurse who did my IV and got me set up.  She did an awesome job!  Very friendly and she got my IV the first try!  Great bedside manner!  Overall the staff was awesome!

*Polite—helpful—Thank You!

Women’s Center—OB

*Everyone has been great!

*All of the staff was amazing, so caring and very helpful.  Really enjoyed my stay.  Dr. Fort was very exceptional.

*I have had the best experiences with my nurses here.  I am so grateful for such kind and caring folks.

*Very nice staff.  Did everything possible to make my stay comfortable and answered all my questions.

*Everyone did a good job!!

*You all do a very good job.  I appreciate what you did for me and my baby.  Thank you.

*OB Nursing staff is amazing.  They treated me as a friend not just a patient.  One nurse held my hand through all the contractions.  They are so thoughtful and considerate of myself and new baby.

Women’s Center—OB (Continued)

*The nurses, Kristen and Nicole, and Dr. Fort were awesome.  Everyone helped me so much and were so patient with me and my family.  I cannot thank Kristen enough.  She was wonderful.  The lactation consultants were great as well.  Jill and Jessica.  I’m so glad I chose Dr. Fort for my doctor.  Dr. Powell was great also.  Thanks to Doris also Thanks HaysMed!

*We are so very impressed with the quality of care we have received during the birth of our 3rd son and recovery.  Dr. Hodny and his nurses Jen and Janet are the BEST around and we feel so blessed to have been in their care for all 5 of our pregnancies and births of our 3 sons.  All of our nurses have been exceptional in caring for us during our stay at HMC.  Thank all for a wonderful experience!  We will continue to visit HMC for all our medical needs!

*We were very pleased with all of the staff.  The nurses were extremely helpful and
encouraging through our entire visit.  Every nurse we had was eager to help and gave us exceptional care.  Thank you so much!.  Thanks to Lindzie, Susan, Katie, Lolly, Kailian, Dr. Fort and Dr. Lenzer.

PT/OT/Speech—Inpatient

*Good Stay.  Good Care.

*Exceptional care—all staff helpful, caring and put the patient first.  Top Notch.

*Everyone who worked with me did a very good job.  Everyone kind and patient.

Bone, Joint and Spine Center

*Had a very pleasant experience.  Good staff and RNs.  Surgical staff is top notch.  Very nice facility.

*I got well taken care of and got my needs met.  I had my leg operation and  my night nurse she set with me.  I like pain chart—good.  I would stay again and tell others about hospital.  It is nice to get milk at my meals.

*Everybody was excellent.  Everybody laughed at my jokes even though I’m not a comedian or great speller.  I enjoyed my stay.

*Everyone that worked with me was very good.  All nice and friendly.  I was more awake today and Amber was great.  I will continue to come to HaysMed.

CPCU

*I got very good care and everyone was very nice.

*I received the best care anyone could ask for.  All doctors, nurses were very good.  Thanks for the good care I received.

*I fel t I have always had very good care in this hospital.  Staff is friendly and do a wonderful job.

*You are very caring and responsible.

ICU

*Great Job—no complaints.

Breast Care Center

*Always a delight coming to the center.  Everyone is warm, friendly and caring.  It feels like family.  Thank you!  Denise is very thorough and explains in detail what the exam is showing.

Women’s Center—OB

*We had 3 very outstanding nurses during our time at HaysMed. Patti, Lolly and Susan.
Also Dr. Sloan and the whole team were very excellent. We had never met Dr. Sloan and
my wife just loved her along with Susan, Patti and Lolly. They made my wife feel very safe!
Angel Fry was also very kind and helpful with all our paperwork.

*Everyone was so nice and helpful!

*Everyone was very thoughtful and helpful!

Orthopedic Center

*I am doing well after having had two surgeries at Hays Orthopedic in under one year. I was
treated very well and would recommend the two different doctors I had to everyone, they are
the best and western KS is so lucky to have such a wonderful staff in orthopedics. Thanks!

ICU

*Staff is great! Very friendly and Kind. Room temp was good. The food was also good!

CPCU

*Everyone was great!

*My care was excellent and everyone treated us very well!

*Everyone who assisted us was friendly and knowledgeable as to what they were assigned.
I would recommend HaysMed to anyone.

PT/OT/Speech

*Thanks to you all for giving my family and me hope for getting around while and after my
knee is healing! Excellent Job!
Everyone was very nice. All of you took great care of me and thank you very much. I tell
people this is where to go!
The Staff were all just wonderful. Especially Shannon- she kept helping to get Ashley into
another facility for care and the nurses were wonderful with Ashley. She still talks about
them! Thank you!

Ambulatory Care Center

*Jodi, she was kind, caring, professional and made me feel comfortable with what was about to happen. Greatest personality, great at her job!

Bone, Joint and Spine Center

*I am leaving very happy, all doctors and nurses treat me with respect and everybody was very nice. Thank you everybody please keep it like that.

* I really liked PT. Joyce, she was so good and we liked OC. Pam. She was so friendly and good.

*We are very happy with the stay and the wonderful care we received from the staff at the Bone, Joint and Spine center. Special thanks to the most wonderful nurse, Amber. Thank you for being so kind, caring and empathetic. You truly are an example and inspiration to nursing! We will never forget your kindness! God bless you, always!

*The care I have received here has been awesome. From the moment I arrived I was kept well informed and felt compassion from all of the staff. Having been on the floor I have enjoyed watching the excellent teamwork and happy staff which made me a happy patient. Being informed about what is happening has made a huge difference. I would recommend this facility to anyone. Don’t have the room to list all of the wonderful staff but they all should have an A+.

Dreiling Schmidt Cancer Institute

*I think the 3 radiation girls (Melissa, Haley and Andrea) are just the most wonderful & sweetest gals around. They are the gentlest, kindest and caring persons. Thumbs up to them. The doctors- Rodriguez and Natarak are also the best. Dr. Rodriguez was really helpful in getting things on the ball. Thank you all. Keep up the good work. Dr. Cunningham, my surgeon, is also a great, caring doctor. Thanks again.

Acute Care Unit

*I cannot say enough, what excellent care, kindness, etc. I received from the moment I walked in and I wish I could remember every person who served my needs so well. Here are a few I want to say thank you to ALL though. ER 1-21-18: Lori, Heather, Brian, Dr. Miller. Room 237: Susan (love and nice blood draw), Dr. Gray, Dr. Patel, Dr. Biring, Gayla, Brooke, Philip, Ashley, Amy, Carolyn, Christine. Excellent food, Pastoral Care (Michael Hall, Loretta). Love the daily devotional on phone. Like I said I wish I could remember the rest of them but even the maids were pleasant. Very positive experience. Thank you for the opportunity to say thank you and give comments. Lord Bless them ALL.

Acute Care Unit
*My entire experience during my gallbladder removal was positive, friendly and proactive.
My team of nurses was exceptional. Thank you to Dr. Schultz and the surgical staff for
quality care.
*Jennifer and Robin, RNs, were both critical to me and provided the best care in a very
professional manner. Both were amazing care giving nurses who showed me
considerate , consistent and quality care. At that time I was not sure I was going to make it.
*Cassandra, Hailee, Andrea, RNs, were the best nursing staff for care that I have had the
pleasure to be served by. Both Cassandra and Andrea also managed to involve student
RNs in my care. All three students were very capable. Rich, LeeAnn, Jason and other
CMTs. Rich and Haily were a great team for night shift and were very capable each in their
parts of my care. Jason and Lab techs were very caring and capable in their duties—
vampire—but made you feel cared for even when having to do very deep sticks for ATGs or
regular lab. All staff seemed like they loved working with this team.

Cath Lab
*I had defibrillator replaced on 10-3-2017 and the nurse who did the pre-op was so friendly
and asked questions that made sense. When two other nurses could not get the IV in my
arm Devin Reed came over and put the IV in on the first try. After surgery we talked about
taking care of the incision. He was thorough. Great young man!
*Very professional—friendly. I am very satisfied with my medical care. Thank you!
*Everyone was great with care and personalities great. Enjoyed the time even though I was
the patient. Excellent care by everyone and were very informative, keeping me updated on
procedures.

CPCU
Dr. Ashraf is the best! The moment I arrived for my procedure I was treated kindly and
professionally. I received the best of care. I was confident in my doctor, nurses, therapists,
aids and everyone else that was involved in my care. I would urge anyone with a heart
problem to come to Debakey Heart. I couldn’t have asked for a better place. Thank you for
helping to save my life. I also had an aide by the name of Deann. I don’t know if spelling is
correct. She is wonderful.
*While Kenneth was at DeBakey Heart Clinic the healthcare Kenneth received was
excellent. He had very good care. He really enjoyed all the attention from everyone. Thank
you for your good care of him. He is doing fine now. Everyone was so kind and helpful to
his every need. Thank you.

Ambulatory Care Center
*As always the people who work here are some of the best, and I’ve been in quite a few
different hospitals. The nurse I was given today was terrific, she was there for any and
everything I needed. Her name is Susie Kohlrus. Thank you for being such a wonderful
hospital and having terrific staff.
*I went in to outpatient surgery for a left foot bunion surgery with Dr. Cheema. The check in
process and escort to surgery area went smoothly and stress free with all the amazing
friendly staff. When my nurse for the day, Caitlyn Dreitz walked in it was such a comfort to
see her smiling face and most amazing her remembering that she had taken care of me last
November for the same surgery, same foot. From the anesthesia to the outpatient staff and
especially being under Caitlyn and Dr. Cheema’s care I felt relaxed and blessed to have the
care I received at HMC.
*I have received excellent care at HaysMed. Wound Care—the doctors and nurses really
care for their patients.
*Very professional and caring. Thank you.
*The care I have received has been excellent. They have been very helpful if I have any
questions. I have no complaint. Thank you for your service.
*I have been happy with the results of my treatment there. Excellent staff in wound care
here. Thank you!

Imaging—Mammography
*Thank you for friendly and efficient service!
*Nice and easy. Receptionist was extra great! Thanks.
*I felt both Carmine and Amy provided me excellent care during my 4 months of cardio
rehab. They both paid close attention to my vitals and noticed that my medication may be
causing some of my vital readings to be off as well as my energy level. After corrections
were made my vital readings and physical condition improved. On June 21, 2017 I had
quadruple by pass surgery and heart valve replacement and was very weak and
discouraged when I entered cardio rehab. Due to Amy and Carmine’s encouragement and
coaching I have recovered and can do all tasks I was doing before surgery. Many thanks.
*I felt the cardio rehab team gave me personal interest and care in my treatment. They
always gave me honest feedback on any inquiry I had during my physical therapy.
*I feel like I made great progress toward better health—with the help from Amy and Carmen.
They do a wonderful job of caring and helping you improve. They are like angels from
heaven. I will miss their smiles and helpful ways—keep up the good job.

CPCU Continued
*All staff were great and informative. Thank you for such good care.
*HaysMed have some wonderful people here in this hospital. If I had any more problems I’d
like to come back here. I’m going to miss everybody here. Thank you very much.
*Everyone was very nice and helpful. Took really good care of me.
*His care here was fantastic. Nurses were excellent, OT/PT was extremely helpful, and
facility was perfect also. We can’t say enough positives about his time here. Thank you
very much. His nurse (Kathy—Day) was fantastic in so many ways. Also the education
prior to discharge was very appreciated. This was not provided in the previous hospital
where he was.
*Danielle and Ross were my nurses that went above and beyond. They gave fantastic care
but just as important gave me emotional support as I was healing and worrying about test
results. I couldn’t ask for a better team of nurses. I would also like to give a shout out to
Dr. Biring. He’s the best and I’m moving my care here to Hays. Respiratory therapy did an
awesome job also. Thankful for all the great care.
*Personnel and all staff very professional and courteous! Always made me comfortable
about care and outcome! The close contact with DeBakey Heart—excellent. Tia put in pic
line and was absolutely a pro and explained everything very well. All staff from top to
bottom—very pleasant and good at jobs. Excellent job by all!

Women’s Center—OB
*Through my whole pregnancy I was given the upmost care. We had plenty of visits and
biophysical profiles after 28 weeks, to ensure our little Rebekah was doing great. On the
day of delivery we walked in after my water broke at home and were immediately processed
and had her within the hour. The next 24 hours plus we were taken very good care of by
the staff.
*It was very quiet – nice nurses.
*All of our nurses and doctors were very friendly and were all able to answer our questions.
*We had some amazing nurses throughout our stay. I really appreciated the compassion
and knowledge they shared. The following nurses were exceptional caregivers; Kristin,
Abby, Kalin and Amanda. Also the clerk Nancy was very helpful and nice.
*Came in for delivery at 1620 on 9/22/17. Had Susan as a nurse. She was wonderful At
shift change I was given Amanda and she was great and very supportive. All of the nurses,
doctors and everyone else that helped with my delivery was great.

Women’s Center OB continued
*Considering how rapidly things progressed, we were impressed with all staff involved.
They all knew exactly what to do, reassured my wife and encouraged her and kept us both
very well informed with what was happening, their concerns, and what to expect before or
as it was happening. Overall, very satisfied with HaysMed Center and the entire process
from start to finish.
*Amanda in SSS was very personable, treated me well, knew her stuff. Cole in anesthesia
listened to concerns and acted appropriately LeAnn was quick to respond to call light, very
pleasant, made sure I was happy and comfortable at all times. Donna in Admissions was
fast and efficient. Shirely in EVS had room extremely clean. Food was delicious and hot!
Outpatient pharmacy delivered take home meds in a professional manner.
*Lindzie and Shannon were so amazing and made the birth of my daughter stress free!.
Both wonderful and sweet women.
*Great staff, great stay, great care!
Everyone has been awesome.
*I have received very pleasant care and the personality was of the best. It made us, the
family, feel very grateful. We couldn’t ask for more.

PT/OT/Speech
*Joyce and Kamine—These girls were great. Did a very good job.
*All services were outstanding! Please keep up the excellent work
*Everybody was really nice, helpful and cheerful. So I didn’t get so depressed. Being this
way my first surgery they helped out a lot letting me know I would get better.
*I got very good care—the staff is great.
*From the time I was admitted, through surgery, healing process to dismissed, the doctors,
nurses, all the boys and girls were very helpful and caring about my healing and safety. I
can’t say enough about how good they made me feel while I was here. Thank you so
much.

Bone, Joint and Spine Center
*I’ve been in a lot of hospitals—had a lot of surgeries and I’ve never had better care from
bottom to top. I can’t remember all the names, so suffice to say that everyone went above
and beyond. Thank you so much!

Western Kansas Urology
*Diana did a good job—was helpful and encouraging.

General Hospital
*Retired Nurse. Most clean, odor free hospital I have ever been in. Very Impressive! 95%
of the staff either spoke to me or smiled when came into contact. Café, food, etc. excellent!
All in all great experience. Care given my friend was top notch, staff informative, helpful
and their appearance and personalities top notch. Will recommend HaysMed to all.

Breast Care Center
Every time I visit the Breast Care Center, I am greeted with a friendly smile and competent
staff. Through my entire visit I feel like I am being listened to and treated accordingly. All
staff are patient and take the time to listen to my concerns.

Southwind Surgery
*Dr. Grove has cared for my mother’s leg through surgery and follow up appointments. The
staff in the office are absolutely wonderful as well as Dr. Grove. I would never hesitate to
come to Southwind Surgery. First Class all around.

Wound Healing and Hyperbaric Center
*I love the service here. I felt welcome every time I walked through the door and they really seemed to care about me.

Bone, Joint and Spine Center
*Had good care/friendly staff. Pain was kept in check as medicine was given on time. Food was good. Amber was very friendly and knowledgeable.
*My husband received very good care. All nurses, CNAs , PTs, OTs, Doctors were friendly, helpful and answered all questions. Food was brought up in a timely fashion and was good. A+.

PT, OT, Speech—In Patient Services
*PT/OT did excellent job taking care of me. They were very caring and sweet girls.
*I liked the care before surgery and after surgery. The staff and doctors were wonderful. They answered our questions and treated us with respect.
*The staff here at HaysMedical is truly awesome!!! We love Dr. Cheema and his staff and the nursing staff is awesome!! They have been right on top of everything that has been needed to take care of me, and appreciate them all as well as the cleanliness of this hospital!!!!! Recommend this hospital to everyone we know!!! Thank you ALL !!!! Recom-mend Dr. Cheema to everyone!!!

PT, OT, Speech—Out Patient Service
*Cari was especially caring and very helpful in the time I was taking therapy for a broken wrist. I liked Brett too. He evaluated my situation and started my exercises, checked on my progress. I recovered fast. These two therapists are very good. I would ask for them again if I ever have need for this type of treatment.
Ambulatory Care Center
*Every person who took care of me were excellent and very good. Liked them all from ad-mitting to surgery. Keep up the great work.
*Kaitlyn Dreitz was a wonderful nurse—very capable and compassionate.

PT/OT/Speech
Everyone was very nice and very helpful. Donna in housekeeping gave us information about motels to stay in. Info very helpful

CPCU
*I thought I had very good care! Was by myself most of the time and never felt that I was neglected. Thank you all for the wonderful care. PS. Food was better than I remembered.
*Very good care! Especially Desiree and Crystal, RN. Dr. Thapa and her PA.
*My husband was recently transported to the Hays Hospital by ambulance from Dighton, Kansas because of a serious heart problem. From the moment he was checked into the cardiac unit he was cared for with urgency and kindness, as were the family members. My husband is 95 years old, but that seemed to make no difference to the staff. They gave him the same attention and care as a 25 year old might receive. That has not been our experience at times in other medical facilities. We so grateful and we thank all your doctors and staff.
*You are all great and I have appreciated the good care.
*All staff were very good and took the time to explain things and what was going to happen. There are too many names to remember. Nursing/PT/OT/Housekeeping…All were very good and answered questions as asked.
*Very nice staff and excellent care…very professional…highly recommended.
*Thank you for your services. I am feeling so much better. I can’t remember the name of all of the caregivers during my 2 stays at Hays Medical Center but they were all kind, compassionate and knowledgeable.
*Once again an outpatient at HaysMed. The experience was totally comfortable—everyone I came in contact with was extremely caring and helpful. Of course there’s always one that stands out and nurse Trish is a favorite. She goes out of her way to inform and show compassion and humor. Makes my stays much more pleasant.

Acute Care Unit
*I have no complaints at all with Dr. Miller in ER and all the staff there were fabulous. Also the 2nd floor acute unit – they were great, always caring and helpful—they were fabulous. Emily Disney, Hannah Dreiling, Kylie Geist, Gayla Binder, Karyn Brown, Carlie Morris, Emily Brack, Morgan Klaus, PT, OT, Respiratory—each and every one were above and beyond.
*We Dinkels are very please with what we consider excellent care for our father in 218. We have witnessed a great deal of care over many years and in many facilities; the care we received here was exceptional I want to especially highlight care and support given by Laura Schwindt, who went above and beyond my expectations. Thank you all for helping us during this difficult time.
*Excellent Service—kind people “which says it all”

Acute Care Unit continued
*Caseworker/social worker Kelly provided our family exceptional service throughout dad’s stay. She demonstrated compassion as well as exemplary skills while helping us to make very difficult decisions. She is astute and empathic as she helps families make incredibly hard choices on behalf of their loved ones. Her networking skills helps us develop a discharge plan that will be best suit my dad and family.

ICU
*They did a very good job and so appreciative of everything. Very good service.
*All staff were very knowledgeable, polite and had a very clear knowledge of their job. The most impressive hospital I have ever seen and all deserve a raise for what they do daily.

Women’s Center
*Thank you to my nurses, especially Susan, for great support and help during labor and delivery. All nurses and staff present on Sept 12, 2017 at 10:30 am—11:30 am during the birth of our son. They were very encouraging and supportive to me. I appreciate too the time we had to ourselves with our baby right after birth, not being unnecessarily interrupted during the golden hour.
*Staff during pre op, recovery and once I got admitted to my room were very helpful and pleasant.
*All of the staff was wonderful for my delivery experience. Especially my nurse Abby, the anesthesiologist Dr. Menendez and the medical student Rebecca and of course Dr. Hoskins. Thank you so much.
*Kathy did a great job explaining things and coaching me through labor. Dr. Menendez—very quick putting epidural in and explained everything well. Carolyn—very nice and so cheerful and helpful—made us feel special!
*Patient care has been great. Loved interacting with the OB staff. No complaints at all for my nurses and PCTs!!
*I had the best nurses—Shannon P and Amanda in labor and delivery! They both went above and beyond to make sure I was well taken care of!! Best experience ever! Dr. Green did an amazing job! I will forever brag about his skills. Labor and delivery did a fantastic job—HaysMed should be proud of the 2 nurses.
*All of my nurses in OB have been amazing! Abby and LeAnn were both top notch! They made sure I got my meds on time and were both super friendly and helped me with whatever I/baby needed.
*We have had excellent care! Shannon has been great!
*My nurses were amazing. The whole staff was very helpful and made us feel comfortable during our stay.
*I am sorry to say that I don’t remember all of the names of the nurses who helped to care for me pre and post delivery but I had exceptional care while here. Could not have been better!~ Thank you.
*We received such amazing care from everyone we had contact with—the nurses, assistants, doctors and everyone in the OR. Everyone was so kind and knowledgeable. Thank you for helping us welcome our baby girl into this word. We have nothing but great things to say about our experience.
*We got nothing but the best from the nurses and doctors. They all took time to make sure they met our needs and answered our questions.
*Loved everything from start to finish. RN Jill with lactation was exceptional. All the clinic staff was helpful from receptionists to nurses. Aubrey in clinic was very helpful! Dr. Hoskins was very professional, kind and caring. I would recommend him to everyone! During delivery Susan, RN, Abby, RN, Amanda RN were mazing and there were other I just can’t remember their names. All of them were so kind, caring an skilled. Lolli, Patti, Alicia were so helpful with our baby, and Katlyn did a great job with babies first bath! Carolyn our PCT was so wonderful, helpful and does her job duties above and beyond expectation. Thank you for this amazing experience, also need to thank Dr. Green who did a fantastic job with my pain management. Lastly big thank to Dr. Pope and Dr. Heston for caring for our little one.
Nurse Leann, PCT Carolyn and Nurse Amanda were fantastic. They genuinely cared about how I felt and made me feel secure while here. Caring, genuine and professional. Thank You.

Cath Lab
*As an outpatient, again, I’m always amazed going into surgery at how all the people involved take care of business and made you feel comfortable in the process. I’m sure I’ll be coming back for the same procedures, but it’s comforting to know how well you’re taken care of. Thank to all involved.

Cardiac Rehab
*Amy, Carmen and Macy have done a stellar job. Thank you.
*I feel I have been given very good care all the way through my treatment. I don’t see how it could have been better!
*Amy, Carmen and Macy are a pleasure to deal with. Each are very professional and knowledgeable.

CPCU
*I have been an inpatient at Hays Medical Center twice. The patient care at the DeBakey Heart
Center has been outstanding. Please keep up the fine work!
*The staff was very professional and helpful. I felt that the nurses were very good.
*I would share thanks to the skill, knowledge, dedication and rapid response to my heart attack. I
am alive today. Everyone involved in my care from start to finish provided me with excellent care;
Doctors, nurses, PCTs, technicians and any personal care needs. I believe due to the incredible
care and timing I am able to write this today. Thank you all!
*Very pleased with my care. All caregivers (associates) were very friendly and polite and prompt. I
felt well cared for and comfortable.
*I was very pleased with the excellent care given by all the nurses and PCTs that helped me while I
was here and also very impressed with Dr. Hemphill. She is an excellent doctor.
I’ve had quality care, great attitudes from all at HaysMed. Caregivers—I really don’t care pointing
out anyone in particular but “Trish” is one person who excels in all she has done for me in the past.
My last procedures and I’m sure procedures in the future. Her competence and compassion and
great demeanor always makes me feel comfortable even in the most unpleasant situations. She’s a
great person to have at your facility.
*Everyone was very nice, excellent care. In particular ICU—Tine and Mary Jo, Cardiac Progressive
Care Unit—Patty. Respiratory Care—those that did my O2 spot checks. X-ray, CT, ER—I am sure I
am missing someone but all were great.
*The care I received on 2nd floor heart care was exceptional. It is difficult to single out any
particular provider as they all showed such care and concern for my comfort and well being. My
deepest thanks go to all your staff—their training is very evident.

Imaging—CT
*Exceptional care, very kind, very, very satisfied. Mark in CT I want to recognize.

Ambulatory Care
*Staff was awesome—from the admission lady, Marissa to Jodi in Surgery Waiting. Dr. Green, Zach
in Anesthesia and of course Dr. Hornick. Thank you for all you all do all day to make your patients
feel safe and informed about what they are having to deal with. You are all appreciated.
*Kaitlin was great and very informative.
*HaysMed staff was amazing, very professional, helpful and patient. I felt they were really
interested in answering all my questions.

Acute Care
*Great Dr. Lopez. Great nurses Amber, Makenzie, Mallory
*Everyone was very nice and professional. Amanda RN was excellent and compassionate.
*All the nurses and PCTs who helped care for me were wonderful. I can’t remember their names.
Each one did what they could to make me comfortable and always asked if there was anything else
they could do for me. Dr. Schultz and the anesthesiologist were great, too. I know that your nurses
and PCTs are all very knowledgeable and could always answer any questions. Thank you for taking
good care of me!
*54 year old and my first and only hospital stay. And from the emergency room to room 215, every
member of HaysMed staff was so professional and kind. I can’t imagine a finer hospital anywhere.
Thank you all. Five stars for all my caregivers.
* ”Thank You” I feel I had the best care that could be given. Everybody was patient and friendly.
They took time to explain what they were going to do before and after surgery. I think somebody
checked on me every few minutes. I feel if that the HaysMed hospital and medical staff, doctors,
nurses and everybody here, are the best. Why go some other place?
I want to send out a special thank you to a wonderful and I mean a wonderful nurse—Susan on the
2nd floor. She was so caring and funny which made me feel so comfortable while I was here. She
sure needs to be recognized for her efforts in making her patients be number one. Then there was
a second lady that stepped up right behind her and that was Molly. Again these ladies went above
and beyond the call of duty to do there job to do the best to make me feel more than a patient. But
a person who means something to them. I want to thank them – both of them with all my heart and
soul.

Pain Clinic
*Katerina, RN and Connie, RN and Dr. Green are wonderful. Great during entire procedure from
start to finish. I would definitely refer everyone needing pain management to Dr. Green.

Wound Healing and Hyperbaric
*Rick, Jeff, Krista, Leslie, Sayre….your staff at the wound care center are exceptional. They are
friendly, courteous and always have a smile to share I appreciate their help.
*I have used the Wound Center twice and I have been very satisfied with the staff and doctors. I
would recommend them to anyone.

Bone, Joint and Spine
*I received very good care. Kinsey was very pleasant and caring! A good sense of humor too. It’s
good to know that the people taking care of you know what they are doing and are good at their job.
*I was very impressed with my stay here. The nurses and PCTs were very friendly and took care of
my needs. Jordyn was especially helpful and very patient. Kinsey is a very sweet nurse and took
very good care of me. Sonja was also a great nurse.
*I was treated so good. They all did an excellent job. They all should be commended for the good
service they provide.
*Dr. Cheema is a doctor of finest quality and talent. He is my friend. He has performed over 10
surgeries on my feet and legs with sincere care. Amber was my nurse on the last day and I was
never left needing a service. She was very efficient and pleasant. Molly took excellent care of me
and was always spry and caring. The other support people are of great quality to patients and this
hospital.

Cardiac Rehab
*I am very satisfied with the care I got from each Associate. They show that they care about each
patient and respect each and everyone they have contact with. I am proud to have had each one
with the handling of my care.
*I would like to thank the doctors and all of the staff of the Cath room for excellent help I got when I
had my heart attack on Feb. 16. I would also like to thank all of the staff at Cardiac Rehab for their
help getting me back to good health.
*Very pleased with the cardiac care and instruction of Carmen and May. Very Professional!
*Amy is a very knowledgeable nurse giving advise on medical issues. She is caring and shows a lot
of concern when doing the exercises. She cares a lot about each participant. She is understanding
of your needs and how you are feeling each day. Amy is a keeper in all aspects of cardio
rehabilitation.

Breast Care Center
*Everyone is very nice, and does their jobs well. I am very pleased with the employees and doctors
of the Breast Care Center of HaysMed.
*From the time I arrived at the Breast Care Center I have been very pleased. The receptionist was
very discreet with my information at check in. I really like the fact that it is “one stop” so I didn’t have
to run from place to place. Great job! Thank you so much! I will recommend others to use the
Breast Care Center. Really set my mind at ease. All questions answered. Very pleased!
*I have always been very satisfied with the care I have received from Denise, the nurses and the
office staff. Very caring and sincerely concerned for my health and well being. Thank you all. I appreciate
you all keeping the appointments right on time!
*They made it so much fun and did a wonderful job—it helped me a lot.

PT/OT/Speech (In Patient)
*HaysMed staff was amazing, very professional, helpful and patient. I felt they were really
interested in answering all my questions.
*They made it so much fun and did a wonderful job—it helped me a lot.
Allison gave me excellent care.

PT/OT/Speech (Out Patient)
I was treated well and was informed of what to expect from treatment. Treaters were professional at
all times. Treatment was helpful. Treaters explained how to do exercises and were concerned on
safety and duration of exercises. Overall I was pleased with my treatment and have seen
improvements in pain reduction as well as mobility. Thank You.
*Enjoyed my time in therapy—found both Cari and Brett very knowledgeable and made me fell at
ease.
*I feel very fortunate to have been able to receive care at this facility. The equipment is excellent,
clean and well maintained and the therapeutic pool is a great benefit for my condition. But the real
strength of the OT/PT department is its exceptional staff—Janna, Kelly and Bob display caring,
concern, expertise and knowledge. I am so grateful to have had their help on a journey to walk pain
free.
*The PTs did a great job in my rehab. They listened to my concerns. They were very encouraging
in my rehab. This is a great facility and look forward to coming back for more exercising.
*My care here in physical therapy has been very helpful and pleasant. I gained much strength from
the therapy last fall and more strength and relief in my back and foot during this 12 session therapy.
Everyone here is very professional and skilled as well as very kind and friendly. I especially want to
mention Kelly and Whitney who were wonderful. Whitney was so helpful in trying to get a home
model traction machine for me. I am so grateful.