Cancer Support Services

Facing cancer is a challenge.  At the Dreiling/Schmidt Cancer Institute, our patients don’t have to face it alone.  We offer a variety of comprehensive support services to help patients live well, even with cancer.  We believe that support and rehabilitation of cancer patients is as necessary as diagnosis and treatment for complete care.  A diagnosis of cancer can affect your life in many ways, which is why we have developed support services reflective of the needs of our patients and families.  These services include:

American Cancer Society



To help you make informed decisions and to become an active part of your health care, you will receive education about your cancer, your treatment and the management of symptoms and side effects during your visits with us. You may also receive cancer-related educational materials that are used to reinforce and supplement information provided to you by your health care team.

The Dreiling/Schmidt Cancer Institute maintains a lending library located in the lobby that is stocked with a hand-picked selection of educational and inspirational books, magazines, and pamphlets. For more details, ask your caregiver at the Dreiling/Schmidt Cancer Institute.

The Dreiling/Schmidt Cancer Institute also organizes lectures, seminars and events for patients and the general public on many cancer-related topics throughout the year.


Shortly after the initiation of treatment, a consultation is scheduled to meet with a Financial Customer Service Representative, or CSR. The purpose of the consult is to discuss billing practices and billing cycles submitted to your insurance and you personally, so you understand your payments and the billing process in general. The billing of health care services can be confusing, complicated, and extensive. The goal of the Financial Customer Service Representative consult is to help you understand your billing and to answer any questions you may have regarding your financial situation and ability to pay. The CSR will provide contact information that will allow you to contact him or her in the event you have questions or concerns regarding billing statements, payments, or financial concerns related to your care plan.


2220 Canterbury Drive
Hays, Kansas 67601
phone: 785.623.6200 or 1.800.248.0073

Our mission is to enhance life’s journey by offering care and education with respect, dignity and hope to individuals and families facing serious illness, death and grief by providing the best experience that humankind can offer.

Hospice is compassionate care for people of all ages facing a life-limiting illness. Hospice provides a team approach to medical care, pain & symptom management and emotional and spiritual support expressly tailored to the person’s needs and wishes. Support is provided to the person’s loved ones as well.

Hospice at Hays Medical Center is Medicare certified and licensed and has been providing services in Ellis, Rooks, Rush and Russell counties and the surrounding areas since 1978.


  • focuses on comfort and quality of life when cure is not possible, honoring the wishes of the person and their family.
  • provides physical, spiritual and emotional care to the person and their loved ones.
  • care is provided by a team of health professionals and volunteers.
  • nurses are on call 24 hours a day and 7 days a week.
  • covers medication, medical supplies and medical equipment for comfort related to the terminal illness.
  • care is provided in the person’s home, nursing home or assisted living center.
  • is available to persons of any age, religion, race or illness.
  • care is covered under Medicare, Medicaid and many private insurance plans. No one is denied Hospice care due to limited or no insurance coverage.
  • patients do not have to be home-bound and are encouraged to be as active as they wish to be.
  • provides bereavement services for at least 15 months to the surviving family.

Member of NHPCO (National Hospice & Palliative Care Organization


Be Our Guest

Lodging is available for patients who live outside of Hays and who are receiving outpatient services at Hays Medical Center. The Be Our Guest program offers an overnight stay at a select hotel at the price of only $10.00/night. (Effective October 1, 2014 the rate will be $15.00/night).  Patients may use this program the night before, or the day they are dismissed from having an outpatient test, procedure or inpatient stay.


Access Van

Public transportation in Hays is available via the ACCESS Van: 785-628-1052

Palliative Care

What is Palliative Care?

Interdisciplinary care that aims to relieve suffering and improve quality of life for patients with advanced illness and their families. It is offered simultaneously with all other appropriate medical treatments.

Benefits of Palliative Care

Palliative care is the key to:

  • Understand the plan of care
  • Navigate a complex and confusing medical system
  • Review options available in the healthcare system
  • Provide practical and emotional support for exhausted family caregivers
  • Help coordinate and control care options
  • Allow simultaneous palliation of suffering along with continued disease-modifying treatments (no requirement to give up curative care)
  • Patients understand options and feel more in control
  • Right care at right time manages pain and fear
  • Lower complexity also reduces risk of “falling between the cracks” in the complicated medical system
  • Relieve symptom distress: pain, nausea, breathlessness, anxiety, depression, fatigue, weakness
  • Focus on the patient and the family, not on interventions

Services & Programs

Cancer Council of Ellis County
The Cancer Council of Ellis County (CCEC) provides services to individuals and families affected by cancer. The CCEC provides financial assistance, nutritional supplements, equipment loans, and educational materials. The Cancer Council relies upon volunteers to keep the office open, to work in service areas, to work with support groups, and to help with fundraising. 785.625.6653.

Caring Bridge is a non profit organization offering free personalized web sites to those wishing to stay in touch with family and friends during significant life events. Caring Bridge easily creates personalized websites that display journal entries and photographs. Friends and family can visit the site to read updates and leave messages in the Guestbook.

“Image Boutique” / Wigs & Accessories
Visit the “Image Boutique” in the Dreiling/Schmidt Cancer Institute for free wigs, hats and turbans for patients experiencing hair loss during and after cancer treatments. Through the generosity of donors and the American Cancer Society, we have a large selection from which to choose and will assist patients with fittings. For more information or to make an appointment, please visit with a staff member at the Dreiling/Schmidt Cancer Institute.

Additional Resources

·         “tlc”
Catalogs available at the Dreiling/Schmidt Cancer Institute.

·         Salon Silhouettes    1-800-558-9447

·         Heart of Gold Wigs

·         Paula Young Wigs

·         Centennial Salons, Hays, KS   785-625-3337

·         ParadiseTanning & Cuts, Hays, KS   785-621-4471

LiveWell in an eight week exercise program is designed for people living with diseases such as Cancer, Diabetes, Heart or Vessel Disease, Heart Failure, and/or Obesity.  Working with your doctor, our fitness team designs a safe and effective exercise plan to meet your needs.  Along with exercise, the program gives you the knowledge and tools you need to live as health a life as possible.

Massage Therapy can do wonders for your body and your health. Once considered an indulgence, they are now recognized as an effective treatment for many health conditions.

Nutritional Services

Good nutrition is important for patients with cancer. Eating the right kinds of foods before, during, and after cancer treatment can help you feel better and stay stronger. We know that healthy eating habits and good nutrition can help patients deal with the effects of cancer and its treatment. Some cancer treatments work better when the patient is well nourished and gets enough calories and protein in the diet. Cancer and cancer treatments may affect taste, smell, appetite, and the ability to eat enough food or absorb the nutrients from food. Patients who are well nourished may have a better prognosis or chance of recovery and a better quality of life.

For these reasons, the care team at the Dreiling/Schmidt Cancer Institute routinely assesses patients for nutritional status. Checks are done to assess the nutritional health of the patient and to decide if nutritional counseling would be helpful.

HaysMed has certified nutritional counselors who can help patients who need nutrition support. Finding and treating nutrition problems early can help the patient gain weight or prevent weight loss, decrease problems with the treatment, and help recovery.

Look Good…Feel Better is a free program from the American Cancer Society designed for women dealing with hair loss and skin changes from chemotherapy and radiation. You will learn specific techniques to help make the most of your appearance while undergoing treatment. Sessions are held monthly at the Dreiling/Schmidt Cancer Institute by the American Cancer Society. Call 785.623.5757 for more information or click here for the program schedule and more information.

Look Good Feel Better Information

There are no upcoming events at this time.

Lymphedema Program Complete Decongestive Therapy (CDT) is for the management of patients with lymphedema. Click here for details and to schedule an appointment for evaluation

Pastoral Care provides spiritual partnership in the healing process

Support Groups

Dreiling/Schmidt Cancer Institute Meditation and Relaxation Group– The Meditation and Relaxation group is for anyone who has been diagnosed with cancer or who has finished treatment. When you attend the group you will be led through a guided imagery script to promote relaxation and calmness designed to aid in coping with a diagnosis of cancer.

4th Angel Patient Mentor Program -Survivor to Patient. One-on-One Support. A free service for cancer patients. The program pairs you with a cancer survivor who provides you with support and answers the “what ifs.” Anyone diagnosed with cancer is eligible to be matched with a mentor. 4th Angels are empathetic cancer survivors with firsthand knowledge. They are positive, supportive and able to give of their time and life experience to help out a patient as ease. Contact us toll-free at 866-520-3197 or

Sisters of Survivorship (SOS)-An educational support group for persons affected by breast cancer, which offers women the opportunity to share mutual experiences while receiving the support needed to help them live with the disease. SOS is a survivor-led group of women who provide information, education, and confidential peer support to women living with breast cancer, so that no one faces this disease alone. Call 785-735-2823 for more information.

Rooks County Breast Cancer Support Group-Support group for patients with recently diagnosed breast cancer, survivors, family members, and care givers. Call 785-425-6088 or Rooks County Health Department, 785-425-7352 for additional information.