Rave Reviews May 2018
Convenient Care Clinic
*Both my girls had croup. We got in within 10 minutes and both Tiffany, RN and Cammie APRN, came in soon after. Very professional. Made my 2 & 5 years olds feel comfortable! Great building and superb service. Thank you.
Bone, Joint & Spine C enter
*In the last 30 hours here at HaysMed I have had the best nurses and aides that anyone could every ask for. Amber and the night nurse (can’t remember her name) did their very best to make sure I had everything I needed and wanted to make my stay exceptionally good out of a bad situation. I have had the best care and would recommend this facility to everyone.
I was taken to the HMC emergency room by ambulance and as soon as I arrived Jason and Anne Marie were there by my side to care for me. Both nurses explained every proceedure that was done for me. They both were exceptionally respectful. I pushed the nurse call button and Jason came into my room and I shared I had an upset stomach and he went out and got something added to my IV to help. Dr. Derek Yarmer was very informative also which I appreciate. I feel HMC has greatly improved.
*As a volunteer working at Desk A, we get to hear many positive comments about the staff at DeBakey. Today a heart patient stated he wished staff members Patrick, Devin and his sister could go with him to KU Med for his surgery. He said he wanted people around him whom he could trust and provided the best care around. Statements such as these show how important our cath lab is to patients. They would entrust their very lives to our people. Makes me proud to be a part of such a top-notch group.
*I received excellent care! They took time to listen and explain questions upon admission. Nurse Shaylee, Desirea, Patty assigned to me answered questions and were helpful and friendly and reassuring. PCT techs were efficient. The doctor and Jessica Pfeifer listened and explained reasons for tests and course of treatment thoroughly and answered questions. Again very friendly and reassuring. Most important is how well they listened to me and addressed concerns. Dr. Ko very skilled and again explained everything clearly. Devon Reed and Carly Leiker were friendly and familiar faces from hometown and also helped release any nerves before procedure. The cath team all were great!!
Ambulatory Care Center
*Melanie was my nurse and she was very nice! Don’t know the names but the lady who admitted us was so nice and funny! The girl who took us over to our room was very sweet and the lady at the waiting room desk was very nice as well!! I wish I had got all the names but they were really great.
*My nurse Sam and everyone involved once in the operating room treated me better than I ever was with my last 2 surgeries. It was exceptional service! Thank you.
*Everything was organized and went smoothly. The staff was very polite. Didn’t have to wait at all. Thank you.
*Arrived at 7 am for broncoscopy; was attended by Amanda immediately; she took fabulous care of me until I went to surgery at 9:30. She took over in recovery and was concerned because I couldn’t seem to catch my breath. She wouldn’t let me leave until my breathing was under control. Also Amanda explained and sent home information. I want to commend her for her devotion to help patients. Thank you.
*Jeremy was very friendly and made the sleep study go smooth.
*I was well taken care of during the night sleep experience. No problems.
*The staff was great, very helpful on answering any questions.
PT, OT, Speech
*If possible please nominate Teresa H. as best neurological physical therapist of the year. HMCs best kept secret may be that dizziness and related neurological challenges can be alleviated with physical therapy. Not just any PT, but by the hands of an HMC PT therapist.
*Within six visits Theresa developed a plan to help with my dizziness and balance. I am feeling confident and ready to move forward with the exercises and plan I was given. I also worked with Jana who was exceptional as well. Thank you!
*I had knee surgery and was assigned to both Bob and Jill in outpatient rehab and I want to express my sincere gratitude to both of them. The environment was awesome as Bob’s relationship with his patients and co-workers is always upbeat and funny. Very welcoming, always wondering what’s next. They also really know their stuff. Pushed me when I was going too slow and slowed me down when I was overdoing it. Greatly appreciate all the help. Thank You! I was seen my 3 PTs—all were very nice and helpful. I really appreciate the sessions with Debbie Cook.
*I really do appreciate everything everybody has done for my dad. He has come a long way since April. Everybody is very helpful, friendly, passionate. Questions ere always answered. I am glad we have this great facility in Hays, Kansas. Many, many thanks to everybody!!!
*The people here are amazing and helpful. I appreciate them all so much.
*Brett and Cari were professional and courteous. Gentle when necessary and pushed me when I needed it. By showing me what I could do, they helped me gain confidence and encouraged me to work at home. I am very pleased with our results!
*The care I received at outpatient physical therapy was excellent. In particular, I was so im- pressed with Janna Manning. She is super knowledgeable, professional and friendly! I will definitely recommend HMC for outpatient PT to my friends.
*Thank you for your help and support during my visit at rehab/physical therapy. The girl I worked with was Deb. She was very professional. I worked one time with Jill and she was good also. I worked most with Joyce and I really enjoyed working with her. Thank you for all you have done. Blessings.
*I want to thank HaysMed for having two of the best rehab people in the whole world. Debbie Cook and Joyce Rupp. They worked on my knee and leg and I have not more pain at all. They both have a magic touch to find what is wrong and then fix it. I keep bragging about them to anyone who will listen. Thank you.
*The ladies in the therapy department were very knowledgeable and helpful in instructing me on how to handle home life with a broken hip. I appreciated all they did for me.
*I have always received excellent care at HaysMed. Thank you so much.
*The staff and care was a 10+ rating. They were always friendly, polite and addressed any questions I might have. Thank you for everything.
*I entered the hospital heart area at 10:00 am to prepare for pacemaker implant by Dr. Ko. I was very pleased with the services I received during the time I was there from everyone who provided any services to me. Everyone was very helpful, courteous and friendly. I just want to express a big, sincere thank you to all involved in my care.
*All of the staff I encountered today have been professional, but also very warm and friendly. Debbie Bohm in surgery made me feel like I was in great hands, that I could trust—like a mom. Very pleased with the level of care I have received.
*I wish there were words to express how grateful I am for the labor and delivery nurses that took care of me during my stay. With everything going on I didn’t catch all names so mentioning one or two seems unfair. Everyone was so kind and generous, even when my pain was unbearable and I wasn’t the nicest. You all are awesome. Dr. Fort was so kind, as well. All his support and advice will be forever in my heart. Thank you all so much.
*Great care. Nurse Alicia and Dr. Sloan were great during delivery. All my nurses were wonderful.
*OB nurses were very nice! They are very attentive!
*Our experience was great! Very friendly an knowledgeable staff who helped with every step of the process. As new parents not knowing what to expect I must say that we are very satisfied
*Dr. Sloan was absolutely amazing! She made me feel confident and comfortable. Extremely satisfied! Alicia was my original nurse when I came in. She was wonderful! Dyane and Nicole were my nurses the day of pregnancy and I loved them! Dyane was very knowledgeable and explained everything to me. Nicole was a sweetheart! Kathy was my next nurse and she was great! Very sweet and knowledgeable. Dyane and Dr. Sloan, once again were absolutely wonderful. Thanks for everything you ladies do!!!
*I had an absolutely wonderful experience from all staff! Every nurse has been kind and made me comfortable. Each doctor kept me informed and feeling calm.
Dreiling/Schmidt Cancer Institute
*Very satisfied. Great crew—nice and very professional. Thank you for exceptional care.
*Queen Leah was wonderful. Supportive. Answered my questions. Definitely a benefit to this visit—my first time here.
*Today was great. Everyone tells “horror” stories of a mammo! I had excellent service and Brandi was very professional, compassionate and kind! Thank you all for a great experience.
Wound Healing and Hyperbaric Center
*I don’t know how to improve the staff in the wound healing center. Rick, Todd, Jeff, Leslie and the rest of the staff are amazing. They made me feel comfortable and well cared for.
*Rick, Leslie, Jen and Michelle are all wonderful—great patient care. Always smiling! They are all professional and kind and they all deserve the daisy award.