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Hays Medical Center > Rave Reviews > Rave Reviews October 2017

Rave Reviews October 2017

By Alan Wamser - In Rave Reviews - October 6, 2017

CPCU

*Once I arrived at the hospital I received the quickest and most professional attention given by the staff. Questions were quick but kind and to the point. Any questions I asked were answered with a smile. There was never a moment of panic by the staff in the ER. Once I was transferred to my room the staff there gave me the same “attention”. For going through what I did, I was extremely overwhelmed by all the staff at HMC.

*You are great. Keep up the good work. God Bless all of you.

*Surgery staff was terrific. Paula, Pat, Carly and Stephanie explained everything and showed compassion and professionalism. My room was well attended by RN and Assistants. They were Fernando, Nick, Kathy, Jared and Katelyn Food was good and I like to be able to order. Jessica Pfeifer, APRN was wonderful and very helpful.

*I was very pleased with the care I received while at HaysMed.

Pain Clinic

*Nurse Connie and Dr. Menendez are caring, thorough and compassionate. I would definitely recommend HaysMed to anyone needing this type of care. The staff from admissions to the procedures rooms are friendly and helpful as are the volunteens. I have had great experiences any time I’ve been here!

*As first time patients of this facility we were helped with a smile and directions as to where to find Dr. Green’s waiting room. Connie was a pleasure to be with and her bubbly personality eased our anticipation. Dr. Green was very informative and we appreciated his time and the explanation of the procedure. Our experience was a positive one,

Acute Care

*I could not have had any better nurses, doctors and ER. Thank you. *It all started with ER—they saved my life.
Urology Associates

I was a patient of Diane Pfannenstiel who was instrumental in my improvement on incontinence. Her measurements and exercises plus continuation have been a real improvement in my health. Thank You.

*Diane made my visit in the clinic a nice experience. She made a very unpleasant ordeal a much more easy procedure to go through. She knew what she was doing and was very professional and easy to visit with.

Bone, Joint, Spine Center

*I appreciate all the care here at HaysMed. It was a very nice stay with all of the staff. My
Dr. Cheema was very good and personable. I would recommend this hospital to anyone! Thanks HaysMed for Everything! Especially Amber has been terrific and the PT and OT people.

*All the workers in the hospital were great. Everyone was friendly, very helpful and willing to do anything for you. My nurse Amber was very friendly and conscientious of my needs. The services provided were timely from check in all the way to check out. I would definitely recommend HaysMed to anyone.

*Most of the staff were very helpful and friendly.

*Amber and Robyn did an exceptional job of taking care of me. Kept me comfortable and well informed. Good Job. Thank you. The whole staff was courteous and helpful.

*Amber was very helpful and informative and bedside manner was great and Taylor was also very good.

Cath lab

*Staff very friendly and helpful and professional.
*You all did a great job. I have no complaints. Good work.

*I was cared for in a very professional way. Skill level was excellent. I especially appreciated the friendly, upbeat way the staff went about their work with no time wasted., This was evident both in the operating room and on the floor. Procedures were carefully explained with an opportunity for questions.

Ambulatory Care Center

Nurse Ashleigh—professional and pleasant. Anesthesiologist exceptional and assuring comfort. Dr. McDonald—Totally trusted him.

*I greatly appreciate how kind and nice and caring and very understanding my nurse Abby was. She really made my whole horrible experience better. I think she’s the best nurse I’ve ever had and think she deserves a raise.

*Today I had Amanda as my RN. She was fantastic! Her patient care was amazing and I felt like I was her only priority even though that wasn’t the case. She was kind, willing to answer all of my questions and was willing to seek help from a fellow RN, Ashley when my IV couldn’t be started. Thank you for making this scary experience an easier on for me.

DeBakey Heart

*I am very pleased with the quality of care I received from the DeBakey Heart Clinic. Dr. Ashraf and staff are very conscientious.

ICU

*My experience was very positive. Everyone was excellent.

Breast Care Center

Denise is always so helpful with informing me on my risks and well being. I have always felt well taken care of no matter who I see. Very thorough in every department, nurses, doctors and techs!

*I am very pleased with my service in the clinic. They have always treated me with kindness and respect.

*I have had a good experience each time I have visited. The staff is very accommodating and professional. I have recommended the Breast Care Center to family and friends.

*The exam is always pleasant. Everyone is always so nice here. Thanks for everything at this clinic! You are the best!

*Friendly staff—great service.
*The breast care center is great! All of the staff are professional and kind.

*I’m very pleased with each one I’ve dealt with here. They are patient and explain everything so I know what is going on.

Women’s Center—OB

*The last 3 times I’ve been to this facility the staff have all been very friendly, informative, and very helpful. Keep up the good work in taking care of others. It takes special people to do so.

*I started off this pregnancy going to another facility and after being very frustrated I ended up with to Dr. Hodny at 35 weeks. I was nervous but HaysMed has exceeded my expectations! I can’t even begin to explain how comfortable and safe I felt with the staff here. Everyone has been
wonderful! Thank you so much.

*You staff did a great job helping me with anything I needed. This hospital is great.

*Excellent service from every entity of care. Labor and Delivery, RNs Kirstin Kaitlyn, Lindzie, Patty all provided exceptional nursing care and support. All very knowledgeable. Drs. Hoskins and Claude very supportive and attentive to our needs. Jeff, CRNA, placed an epidural with ease, mini- mal pain.

*Ann, you were amazing! Thank you so much of making me feel as comfortable as possible. Tammy, your spunkiness was so uplifting! I loved our little talks,. Thank you!

*You nursing staff is amazing—great care by all. 5 STARS.

Imaging—Mammography

*Everyone was sweet.

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